Community-Based Clinical Care Coordinator

Summary:

The Community Based Clinical Care Coordinator (CBCCC) will arrange follow-up behavioral health care services for clients, or others concerned about the client (such as parents/guardians), while monitoring client symptoms and functioning. Based on specific program requirements, care will be coordinated existing providers or by linking the client to new mental health services.

Essential Functions:

• Maintains contact with individuals to coordinate care, access community resources, plan for client’s safety, and aid the client in improving level of functioning post-crisis.
• Ongoing assessment of client's mental health symptomology, including suicidal thoughts/behaviors or other lethality risk factors.
• Accurately and efficiently completes all case related documentation.
• Participate in weekly meetings and individual supervision for case consultations.
• Reviews cases as part of continuous quality improvement and to provide supportive feedback to clinical staff.

Education, Experience and Skills Required:

• Bachelor’s Degree in Social Work, Psychology, Criminal justice, or social service-related field and/or certified peer specialist credential.
• One year of clinical experience preferred, though not required.
• Working knowledge of the St. Louis Area Mental Health Network, the Crisis Intervention Model, and the DSM-V
• Ability to conduct thorough clinical assessments and quickly develop rapport with clients/callers.
• Expertise at service coordination.
• Strong verbal, written, and interpersonal skills.
• Capability to type on computer while simultaneously talking on the phone.

Working Environment:

• Various platforms are used to communicate with clients, providers, and the BHR team, such as on-site visits, conference calls, messaging and emailing.
• The work week is generally Tuesday-Saturday or Sunday-Thursday. To ensure care coordination is completed, you must be flexible with the shift, willing to move hours, work weekends, and work overtime as necessary.