Technical Solutions EngineerVirtualVocations • New Orleans, Louisiana, United States
Technical Solutions Engineer
VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Solutions Engineer for the Infra&Deploy team (late shift).
Key Responsibilities
Handle customer questions and issues by combining business acumen with technical assessment skills
Perform troubleshooting of issues through the Sisense UI and terminal
Collaborate with Customer Success Managers and Product teams to translate customer needs into product improvements
Required Qualifications
Proven hands-on experience supporting a software platform / product in a customer-facing B2B environment
Hands-on experience with Linux operating systems (Debian and RHEL-based)
Basic networking knowledge, including OSI, DNS, TCP / IP, and HTTP / HTTPS
Understanding of containerization and virtualization concepts
Experience with SQL and NoSQL databases is an advantage
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Solution Engineer • New Orleans, Louisiana, United States
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