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Account Manager (KNOX85)
Account Manager (KNOX85)Tennessee Staffing • Knoxville, TN, US
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Account Manager (KNOX85)

Account Manager (KNOX85)

Tennessee Staffing • Knoxville, TN, US
[job_card.30_days_ago]
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Account Manager Security Operations

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees. At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time. As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers offers competitive wages and benefits. Security Engineers offers Paid Training at the State Minimum Wage. To learn more about our company, please visit our website at www.securityengineersinc.com Security Engineers, Inc. is an Equal Opportunity Employer

Job Skills / Requirements

Account Manager Security Operations Overview :

Responsible for overseeing all security, administrative, and supervisory functions at assigned client sites. Ensures high-quality service delivery, regulatory compliance, and client satisfaction.

Minimum Qualifications :

  • Must be at least 25 years of age or older
  • Valid Tennessee Security Regulatory Board License (or ability to obtain)
  • Valid driver's license
  • 3+ years supervisory experience in military, law enforcement, corrections, or licensed private security
  • Pass Behavioral Assessment and Background Investigation

Key Responsibilities :

  • Security Operations Management :
  • Lead daily site operations and supervise staff
  • Ensure SOPs and post orders are followed and updated
  • Respond to escalated incidents and emergencies
  • Client & Employee Relations :
  • Build and maintain strong client relationships
  • Communicate regularly with clients to ensure satisfaction
  • Coordinate support services to meet client goals
  • Deliver KPI presentations
  • Administrative Oversight :
  • Ensure accurate reporting and contract compliance
  • Use WinTeam for scheduling, billing, and reporting
  • Maintain client workforce portal and update KPI spreadsheets daily
  • Ensure officers use the Security Reporting System
  • Supervisory Responsibilities :
  • Train, coach, and support officers and supervisors
  • Conduct site inspections and employee evaluations
  • Manage disciplinary actions and resolve grievances
  • Maintain personnel records
  • Training & Development :
  • Conduct site-specific and refresher training
  • Develop staff in technical and professional skills
  • Required Skills & Abilities Minimum :

  • Must have flexibility of schedule
  • Ability to manage multiple priorities and complex situations
  • Strong interpersonal and communication skills
  • Ability to work independently and collaboratively
  • Preferred :

  • Experience with payroll, billing, and scheduling
  • Proficiency in Microsoft Office and WinTeam
  • Physical Requirements :

  • Stand / sit for at least 1 hour without a break
  • Walk mile and climb 20 stairs without stopping
  • Education :

  • Minimum : High School Diploma or equivalent
  • Preferred : Bachelor's Degree or higher
  • Note : This job description is not exhaustive. Additional duties and qualifications may be assigned based on business needs.

    Security Engineers, Inc. Tennessee Security Company License : 14026

    Benefits : Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

    This job reports to the Account Manager

    This is a Full-Time position

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