Program Design Manager

Program Design Manager

SageSure

Overview

If you’re looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe‑exposed property insurance, is seeking a Program Design Manager who will refine and drive clarity in the business requirements necessary to ensure new carriers, products, conventions and coverages for our Commercial business unit are successfully implemented. You will collaborate with multiple departments – Product Development, Actuarial, Claims, Customer Service, Software, Product Implementation, Sales & Marketing – to translate strategic vision into operational reality.

What you’d be doing

Clarify project scope and gain alignment on business objectives for new carriers or product changes.

Document detailed business requirements, including process and platform changes needed.

Meet with internal stakeholders and provide written updates on objectives and goals.

Partner with technology groups to assess feasibility of requirements.

Support planning and execution of key change‑management and go‑to‑market details.

Communicate status of designs and post‑implementation follow‑up to impacted stakeholders, including senior leadership.

Act as a subject‑matter expert for the Commercial business unit.

Support new product adoption through change‑management efforts.

Identify and recommend process improvements to streamline operations and increase efficiency.

Monitor program performance and recommend improvements as needed.

Handle ad‑hoc projects as necessary.

We’re looking for someone who has

A bachelor’s or master’s degree in Business, Finance, Risk Management, or a related field.

8+ years of insurance industry experience, underwriter or product‑development experience with commercial BOP products.

Experience in project management and familiarity with technology concepts.

Experience documenting business requirements.

Expertise in quoting and policy administration.

A “do‑what‑it‑takes” attitude for accomplishing tasks.

Exceptional analytical, organizational, and time‑management skills.

Strong critical‑thinking skills with the ability to define problems, analyze data, establish facts, and draw valid conclusions.

Awareness and sensitivity to the customer experience, with a passion for delivering exceptional service.

Excellent written and verbal communication skills.

Highly preferred candidates also have

SQL experience.

Chartered Property Casualty Underwriter designation.

About SageSure

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020‑2023), SageSure is one of the largest managing general underwriters focused on catastrophe‑exposed markets in the U.S. Since its founding in 2009, we have grown while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. With more than $1.9 billion inforce premium and 640,000 policyholders, we offer competitively priced home, flood, earthquake, and commercial products across 16 states. We have over 1,000 employees working remotely or in‑office across nine locations, and we provide generous health benefits, tuition reimbursement, wellness allowance, paid volunteer time off, a 401(k) match, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects diverse perspectives, experiences, and abilities. We champion belonging and inclusion for all identities – race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, country of origin – and strive to create a culture where every individual feels valued and empowered. Join our nimble, highly responsive culture and help us pursue better outcomes through technology, talent, and tools.

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