Senior Principal Program Manager

Senior Principal Program Manager

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

FactSet is seeking a Senior Principal Program Manager to lead large-scale, strategic programs for complex enterprise clients within the Institutional Buy Side business unit. In this role, you will partner with a wide range of stakeholders including senior leadership and cross-functional global teams to ensure successful delivery of client solutions. The ideal candidate should possess strong expertise in client facing program / project management and organizational change management and is skilled at facilitating executive-level conversations and presenting to C-suite stakeholders.

Responsibilities :

• Own program-level planning, execution, and reporting of select high visible programs and projects, ensuring transparency across stakeholder groups and alignment with business priorities
• Facilitate executive conversations to ensure project alignment, resolve escalations, and support strategic decision-making.
• Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs
• Track and monitor progress, define key performance indicators or success metrics by program, and be able to report on status against program objectives
• Take direct ownership and intervene when necessary to stabilize struggling projects by addressing bottlenecks in planning, communication, and execution
• Identify and advocate for changes that improve the program management process, tools, and best practices
• Proactively escalate and report on issues, risks, and blockers to senior leadership, ensuring timely resolution and keeping all stakeholders informed of progress and challenges.
• Conduct ongoing evaluations, capture insights, and continuously evolve program management practices to drive productivity, adapt to challenges, and improve future planning
• Ability to manage client expectations effectively, including diplomatically pushing back when needed to ensure alignment with project goals, timelines, and deliverables

Qualifications :

Job location : Boston or Norwalk

Working Environment : Hybrid

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage.

Being a FactSetter means :

Learn more about our benefits here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

The budgeted amount range for this position in the States of Connecticut and in New York City is 163K- 204K.

Company Overview :

FactSet (NYSE : FDS | NASDAQ : FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner.