Technical Administrative Coordinator

SDSU Research Foundation

Established in 1943, the mission of the SDSU Research Foundation (SDSURF) is to support the research objectives of San Diego State University by helping faculty and staff find, obtain, and administer funding for their research and sponsored programs. SDSU achieved its strategic plan goal of becoming an R1, premier public research university in early 2025 furthering discoveries, interventions, and solutions that improve communities and change the world. SDSURF provides the full life cycle of grants services to faculty and staff to further their important work.

Our vision is to foster a culture of creativity and collaboration with integrity and respect for individuals that results in the delivery of superior service to support the university's strategic aspirations.

Our core values :

Service : We are a service organization that strives to provide superior support to the university community to achieve SDSU's goals; we are committed to being professionally competent by setting high standards and working hard to achieve results; and we continually seek to improve our skills and capabilities by valuing education and professional development.

Collaboration : We seek to actively engage with our stakeholders and employees to identify issues and design solutions, build strong relationships grounded in trust, openness, and inclusion and achieve the best results by taking pride in the accomplishments of our colleagues.

Innovation : We work towards inspired solutions to improve and adapt to emerging opportunities and challenges, creative ways to streamline and enhance our delivery of services through resourceful and proactive problem solving and strategic use of technology and reduction of obstacles.

Respect : We promote a culture where every individual is valued and treated with dignity, we honor open-mindedness toward different viewpoints and ideas and have a genuine appreciation for varied backgrounds, experiences, and ways of thinking.

Integrity : We are committed to act with the highest ethical standards, with honesty, integrity, and transparency, provide consistent and accurate information and value and respect all individuals.

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships. Providing approximately 50,000 learning experiences to health and human service and justice system professionals annually, the Academy provides a variety of workforce development solutions in Southern California and beyond. With five programs, three divisions and over 100 staff, the Academy's mission is to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities.

As a member of the Academy team you will be engaging in communal development of heart, mind, and practice. You are expected to foster culturally responsive practice behaviors to promote well-being and a culture that focuses on healing, healthy relationships and changed behaviors.

This position is housed in the Strategy, Development, & Organizational Advancement Division within the Learning and Brand Development unit. This Division nurtures organizational health and facilitates innovation by building responsive and proactive evaluation, strategy, and system solutions grounded in data, best practice, and collaborative partnerships.

Responsibilities

Under the general direction of the Development Operations Supervisor, the Technical Administrative Coordinator is responsible for supporting processes across the service provider lifecycle by managing recruitment and onboarding processes, coordinating development and evaluations, and ensuring smooth transitions. This role works in close collaboration with the Development Operations Coordinator and key division / program teams across the Academy (e.g. Fiscal / Contracts and Systems) to enhance operational efficiency by optimizing data systems and project management processes.

Purpose Of The Position

Under the general direction of the Development Operations Supervisor, the Technical Administrative Coordinator is responsible for supporting processes across the service provider lifecycle by managing recruitment and onboarding processes, coordinating development and evaluations, and ensuring smooth transitions. This role works in close collaboration with the Development Operations Coordinator and key division / program teams across the Academy (e.g. Fiscal / Contracts and Systems) to enhance operational efficiency by optimizing data systems and project management processes.

Specific Duties

This is a 40 hour a week hybrid with remote flexibility position, typically working M-F from 8 : 00 to 4 : 30 p.m. and is based on contract funding subject to annual renewal. The position may be subject to intermittent overnight travel and work shifts outside of normal business hours, including weekends and evenings if needed.

This position requires that you reside within California throughout the duration of your employment and live within a commutable distance from the worksite your work supports. Positions are typically assigned to either our Riverside or San Diego office for any on-site work.

Note : some duties may include working with and / or exposure to sensitive / traumatic topics or material dealing with child abuse, abuse against older adults and adults with disabilities, and / or issues and scenarios related to mental health, substance use, or racism.

The Academy is a project of the San Diego State University Research Foundation, which is grant-funded and serves as an auxiliary to the University. The Academy is based near, but not on campus, and does not have direct responsibilities for working with or teaching college students.

The Academy is currently going through a reclassification process. If this position's classification changes during this process, it would not change the role, responsibilities, or compensation of the position.

Service Provider Hiring, Development, And Separation Support (35%)

Specific Duties

• Manage "rolling recruitment and onboarding" - multiple candidates simultaneously at various stages of application, interviewing, and onboarding processes (approx five new hires added to queue per month).
• Serve as the first point of contact for service providers by responding to inquiries, coordinating interviews, communicating with candidates, and facilitating a smooth onboarding experience in partnership with the Development Operations Coordinator.
• Prepare applicant packages for the Development Operations Coordinator, support evaluation of qualifications, schedule initial observations to assess skills, and participate in observations.
• Support service provider internal recruitment process to expand service provider trainer pool for identified workforce development deliveries.
• Develop and deliver training modules in collaboration with the Systems and Evaluation Teams specific to our technical platforms to increase understanding and usability of Academy processes and systems among our service provider pool.
• Aggregate data from Qualtrics and coordinate performance evaluations according to the evaluation schedule (approx. five sessions per month).
• Support the WMD Manager and Development Operations Supervisor with service provider transitions to ensure consistency and follow protocols for smooth transitions.

Data Systems And Project Management Processes (40%)

Specific Duties

Operational Support And Coordination (15%)

Specific Duties

Relational / Technical Writing And Communication (5%)

Specific Duties