Talent.com
IS Business Analyst-Principal - ITS (SFPUC) - 1054
IS Business Analyst-Principal - ITS (SFPUC) - 1054City and County of San Francisco • San Francisco, CA, US
IS Business Analyst-Principal - ITS (SFPUC) - 1054

IS Business Analyst-Principal - ITS (SFPUC) - 1054

City and County of San Francisco • San Francisco, CA, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Company Description

  • Application Opening :   12 / 19 / 2025
  • Application Filing Deadline :  12 / 29 / 2025
  • Recruitment ID : RTF0162555 (162556)

APPOINTMENT TYPE : Exempt : This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission : To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision : We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https : / / www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https : / / www.sfpuc.gov / about -us / careers-sfpuc

Job Description

Project : Disaster Recovery

Location : 525 Golden Gate Ave., San Francisco, CA

Hours : Monday – Friday, 8 : 00 am – 5 : 00 pm

Position Description

  • Under the general guidance of IS Project Director, this Principal Business Analyst (Disaster Recovery) will be focused on leading and executing our organization's disaster recovery and business continuity initiatives. This senior-level position is responsible for developing, implementing, and maintaining comprehensive disaster recovery strategies that protect our critical business operations and ensure rapid restoration capabilities in the event of a disruption. This role requires business acumen to collaborate internally agencywide and within larger Citywide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 polices.
  • Essential functions of the position include :

    Disaster Recovery Plan Development & Maintenance

  • Lead the development of comprehensive enterprise-wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance
  • Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan
  • Create detailed recovery procedures and step-by-step runbooks for each critical system and application
  • Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business-critical systems
  • Maintain up-to-date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes)
  • Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness
  • Document disaster recovery roles, responsibilities, and escalation procedures
  • Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices
  • Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.)
  • Archive and version control all disaster recovery documentation for historical reference and compliance
  • Strategic Planning & Infrastructure Design

  • Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities
  • Design recovery architectures and failover strategies for mission-critical applications and infrastructure
  • Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget
  • Develop disaster recovery strategies across multiple infrastructure environments (on-premises, cloud, hybrid)
  • Program Management & Implementation

  • Lead cross-functional teams to implement disaster recovery solutions across multiple business units and technical domains
  • Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms
  • Manage disaster recovery budgets and resource allocation
  • Develop and manage disaster recovery documentation, runbooks, and standard operating procedures
  • Testing & Validation

  • Plan and execute regular disaster recovery drills and full-scale exercises to validate plan effectiveness
  • Analyze test results, identify gaps, and recommend improvements to recovery procedures
  • Maintain detailed records of all testing activities and outcomes
  • Coordinate with business stakeholders on tabletop exercises and scenario-based planning
  • Compliance & Governance

  • Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001)
  • Maintain compliance documentation and audit readiness
  • Develop disaster recovery policies and procedures
  • Conduct training and awareness programs for staff
  • Perform other related duties as assigned.
  • Qualifications

    Minimum Qualifications :   Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Education :

    An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits / units [i.e., at least sixty (60) semester or ninety (90) quarter credits / units with a minimum of twenty (20) semester or thirty (30) quarter credits / units in one of the fields above or a closely-related field].

    Experience :

    Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

    Substitution :

    Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

    SUPPLEMENTAL INFORMATION

    Essential duties require the following physical skills and work requirements : Some positions may require sufficient strength and coordination for lifting, pushing, pulling and / or carrying the weight of computer equipment. May require hand / eye coordination for semi-skilled movements, such as taking apart casings. installing parts and reconnecting computers and for per-forming data entry. May involve extensive VDT exposure.

    Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

    Desired Qualifications :  The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

  • Utility Industry experience
  • Six Sigma or similar process improvement certification
  • Experience with security and network infrastructure
  • Knowledge of IT service management frameworks (ITIL)
  • Verification of Education and Experience :

    Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and / or Education for considerations taken when reviewing applications.

    Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

    Additional Information

    Additional Information Regarding Employment with the City and County of San Francisco :

  • Information About the Hiring Process
  • Conviction History
  • Employee Benefits Overview
  • Equal Employment Opportunity
  • Disaster Service Worker
  • ADA Accommodation
  • Veterans Preference
  • Right to Work
  • Copies of Application Documents
  • Diversity Statement
  • Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

    HOW TO APPLY

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https : / / careers.smartrecruiters.com / CityAndCountyOfSanFrancisco1 / and begin the application process.

  • Select the “I’m Interested” button and follow instructions on the screen
  • Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

    Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

    Job Analyst Information :   If you have any questions regarding this recruitment or application process, please contact the job analyst, Sanly Guan at Sguan@sfwater.org

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

    [job_alerts.create_a_job]

    Its • San Francisco, CA, US

    [internal_linking.similar_jobs]
    EPIC Interface Analyst

    EPIC Interface Analyst

    GSSR Inc • Oakland, CA, US
    [job_card.full_time]
    TheEpic Interface Analyst is responsible for leading and managing.FHIR, HLN v2 APIs, services, and ensuring.Additionally, this role will involveworking as an Epic Interface Analyst, overseeing Epic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Business Process Analyst

    Senior Business Process Analyst

    Omada Health • South San Francisco, CA, United States
    [job_card.full_time]
    Omada Health is a digital-first, integrated care provider that helps people build sustainable habits that improve their health-whether that's losing weight, managing diabetes, reducing stress, or s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Analyst

    Business Analyst

    Contact Government Services, LLC • San Francisco, CA, US
    [job_card.full_time]
    Employment Type : Full-Time, Experienced.Department : Information Technology.CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operation...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Systems Analyst (0657U), Berkeley IT - 82566

    Business Systems Analyst (0657U), Berkeley IT - 82566

    InsideHigherEd • Berkeley, California, United States
    [job_card.full_time]
    Business Systems Analyst (0657U), Berkeley IT - 82566.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive.Our culture of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Analyst II

    Business Analyst II

    Diligent Tec Inc • San Francisco, CA, California, USA
    [job_card.full_time]
    Position : Business Analyst II Location : San Francisco, CA (Onsite) Duration : 3 Months (Temporary Assignment) Work Type : Onsite Job Summa...[show_more]
    [last_updated.last_updated_variable_days]
    Sr. Data Analyst

    Sr. Data Analyst

    Thunkable • San Francisco, CA, US
    [job_card.full_time]
    Thunkable is seeking a Senior Data Analyst to join our Data & Analytics team who can bridge analytics and data foundations. In this role, you’ll not only analyze data to generate insights ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Analyst - B

    Business Analyst - B

    Blue Star Partners LLC • Alameda, CA, US
    [job_card.full_time]
    Alameda, CA – onsite – local candidates only.The Business Analyst will review, analyze, and evaluate business systems and user needs. This role will formulate systems to align with overa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Business Systems Analyst (Data Analyst)

    Sr. Business Systems Analyst (Data Analyst)

    Tri-Force Consulting Services, Inc. • San Francisco, CA, US
    [job_card.full_time]
    Business Systems Analyst (Data Analyst).Judicial Council of California.Position can be 100% remote, but preference will be given to. SF Bay Area who can work at the JCC San Francisco offices at leas...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IS Business Analyst-Principal - ITS (SFPUC) - 1054

    IS Business Analyst-Principal - ITS (SFPUC) - 1054

    City and County of San Francisco • San Francisco, CA, US
    [job_card.full_time]
    IS Business Analyst-Principal - ITS (SFPUC).Hours : Monday Friday, 8 : 00 am 5 : 00 pm.Under the general guidance of IS Project Director, this Principal Business Analyst (Disaster Recovery) will be fo...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Business Operations Analyst

    Business Operations Analyst

    Lunar • San Francisco, CA, US
    [job_card.full_time]
    Lunar is a stealth technology company building a new type of software platform for health systems.We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr Operations Analyst, IT PMO

    Sr Operations Analyst, IT PMO

    Qualys • Foster City, CA, United States
    [job_card.full_time]
    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Job Title : Senior IT Operations Analyst. We're looking for a Senior IT Operations...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Analyst

    Data Analyst

    SteerBridge • Miramar, CA, US
    [job_card.full_time]
    SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business (SDVOSB) delivering a broad spectrum of professional services to the U. Backed by decades of hands-on experien...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Systems Operations Analyst

    Systems Operations Analyst

    Heyer Expectations LLC • Oakland, CA, US
    [job_card.full_time]
    Ability to handle multiple, concurrent tasks with a variety of time sensitivities in an efficient.Accuracy and Attention to Detail : The successful candidate must demonstrate a high degree of attent...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Data Analyst (Remote)

    Data Analyst (Remote)

    Quality Talent Group • Redwood City, CA, US
    [filters.remote]
    [job_card.full_time]
    Our client is a leading force in advancing safer, smarter AI technology.Their work has been featured in.They have built a global community of expert contributors and have paid more than.No contract...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Redwood City, California
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Analyst, Operations Analytics

    Sr. Analyst, Operations Analytics

    Prosper • San Francisco, CA, US
    [job_card.full_time]
    The Senior Operations Analyst will help Prosper deliver best-in-category products.You will identify sources of data, analyze data, and identify trends that can be used by the business.You will be r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr. Analyst, IT Business-EDMS Blue Harbors – Posted by BHUS

    Sr. Analyst, IT Business-EDMS Blue Harbors – Posted by BHUS

    Blue Harbors Corporation • San Francisco, CA, United States
    [job_card.full_time]
    Position Must Be Filled By April 15, 2016, So Apply Soon!.The Senior Business Analyst, Quality Systems (IT) position will be responsible for defining, designing, and delivering information technolo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Systems Analyst (0657U), Berkeley IT - #82566

    Business Systems Analyst (0657U), Berkeley IT - #82566

    University of California-Berkeley • Berkeley, CA, United States
    [job_card.full_time] +1
    At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special pla...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]