Parts Counter Sales

Job Description

Job Description

Carolina International Trucks is seeking a highly motivated and experienced Parts Counter Sales Representative.  This person is responsible for providing exceptional customer service by assisting customers in identifying and purchasing the correct parts for their medium and heavy duty truck needs. This involves utilizing product knowledge, navigating inventory systems, processing orders, and building strong customer relationships.

Summary :

Sells parts to all customers, over the counter, through the shop or on the phone.

Essential Duties :

Assists all customers (retail and shop) in selecting the required parts in a friendly, professional and efficient manner.

Informs customers of companion part requirements and specials and ensures that the customer is presented with the full product line.

Answers phone calls, providing price quotes and other information.

Provides high level of service to internal and external customers.

Pulls and fills orders from stock.

Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

Keeps counter areas clean and uncluttered.

Participates in all training programs that are made available.

Keeps current on new products and product updates.

Education and Experience :

• High school diploma or equivalent.
• Proven experience in parts sales or customer service, preferably in the medium and heavy duty truck industry.
• Strong knowledge of automobile parts and terminology.
• Excellent communication and interpersonal skills.
• Ability to use computer systems and navigate inventory software.
• Strong problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Ability to lift and carry heavy objects (if applicable).
• Valid drivers license

Carolina International Trucks provides a comprehensive benefits package, compensation and incentives :

401(k) & 401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job Type : Full-time

Schedule : 8 hour shift

Supplemental pay types :

Commission opportunities

About Carolina International Trucks

Founded in 1992, Carolina International Trucks is the largest commercial truck dealer in South Carolina. We sell, service and support medium, heavy and severe service International Trucks, IC Buses, Hino Trucks, and Mitsubishi Fuso medium duty commercial work trucks. We move our customers  forward  with innovative products backed by quality service. The dealership has more than 270 employees, a state-of-the-art paint booth and body shop in Columbia, more than 130 service bays and over $7 million in stocked parts to support vehicle uptime. Carolina International Trucks Idealease provides trucks for lease and rental supported by mobile maintenance services. With locations in Columbia, Charleston, Conway, Florence, Greenville, and Greer, South Carolina International Trucks, we have a presence covering the entire state to help keep your business moving.

We have prided ourselves on being one of the region’s premiere dealers for more than 30 years. A reputation built through the hard work of each employee at our company, and through customers that continually challenge us to find new transportation solutions. We look forward to providing the same great service to you.

Carolina International Trucks is an equal opportunity employer and values diversity. We encourage all qualified candidates to apply.

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate.  We are an Equal Opportunity Employer.