REVENUE COLLECTION AGENT (CD)

Salary : $40,047.00 - $50,000.00 Annually

Location : Hanover, VA

Job Type : Full-time

Job Number : 202500262

Department : Treasurer's Office

Opening Date : 11 / 12 / 2025

Closing Date : 11 / 19 / 2025 11 : 59 PM Eastern

Description

General Description : This is an administrative position. The incumbent performs investigative and follow-up field and office work in collecting current and delinquent personal property and real estate taxes, State income taxes, dog license fees and returned checks and collections for various County Departments.

Organization : The Revenue Collections Agent reports to a Business Manager and supervises no staff.

Essential Functions :

• Analyzes the more difficult tax accounts to determine the best means of

collection and maintains a follow-up file on these.

enforcement of payment of delinquent taxes.

tax liability.

banking data to aid in collection.

legal requirements.

Working Conditions : A. Hazards

B. Environment

C. Physical Effort

D. Non-exempt

Knowledge, Skills and Abilities : Ability to interact positively with the public is required. General knowledge of the laws pertaining to the collection of delinquent accounts. Excellent oral and written communication skills. General computer literacy or skills preferably in Microsoft Office computer programs is desired. Basic knowledge of records maintenance and ability to maintain general office records. Ability to establish and maintain effective working relationships with County officials, employees and the general public.

Education, Experience and Training : High school or equivalent required with at least two (2) years' customer service experience preferred - OR - Any equivalent combination of education, experience and / or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.

Special Conditions :

Revision Date : July 2008

SUMMARY OF EMPLOYEE BENEFITS

Hanover County is proud to provide our employees with the following comprehensive benefits package. Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance. This is part of our goal to make Hanover County an attractive place to work. To see exactly what you will find with our offerings, click the link below : This is an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail. The Pamunkey Regional Jail and Library share some of the County benefits, please visit their website for more details.

01

Do you have experience working with customers in person and by telephone?

02

Do you have experience working with other State agencies?

03

How many years of customer service experience do you have?

04

How many years of experience do you have in collections?

05

Describe your tax collection experience, if any.

Required Question