Customer Solution Architect Team Lead

A company is looking for a Customer Solution Architect Team Lead (AMER).

Key Responsibilities

Lead and manage a global team of Customer Solutions Architects to ensure technical excellence and customer success

Collaborate with cross-functional teams to define and scale the customer journey from pre-sales to adoption and renewal

Develop structured onboarding and training plans for the team, ensuring successful customer outcomes and value delivery

Required Qualifications

6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering

2+ years of people management or team leadership experience in a technical startup environment

Strong background in relational databases, particularly PostgreSQL

Hands-on experience with modern web application frameworks like React, Svelte, Vue, or Node.js

Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards