Service Asset Configuration Management (SACM)

Job Description:

Configuration Manager

Service Asset Configuration Management (SACM)

Tampa, FL

TS/SCI level security clearance is required (must be active/current)

Responsibilities:

• Accountable for ensuring SACM is delivered in line with the defined policy, processes, and procedures.

• Identify process improvements and resolve processes with stakeholders

• Investigate root cause analysis to continuously improve data accuracy.

• Prepare and share reports on CMDB statistical information and the delivery of Dashboards.

• Ensure Configuration Items (Cis) are identified, baselined, and maintained and changes to them are controlled.

• Manage and account for assets by protecting the integrity of CIs.

• Maintain accurate configuration information on all Configuration item services.

• Create and maintain asset purchase requirements with the use of Purchase Requests and Purchase Orders.

• Coordinate with the Project Support facility (PSF) for incoming and outgoing configuration items through Remedy.

• Maintain the approved hardware/software list for all authorized software and hardware.

• Implement and maintain a Configuration Management Database (CMDB) that contains details of the CIs throughout their life cycle and that provides accurate information to support all the other service management processes.

• Develop and control a naming convention process for hardware on the operational networks.

• Schedule audits against the CMDB to verify the data remains current and accurate (CMDB Reconciliation).

Basic Qualifications:

• Experience in working with inventory discovery tools and infrastructure management tools used to provide asset inventory.

• General understanding of procurement, delivery, and governance of IT services.

• Must have quality documentation and report writing ability and experience (general MS Office Suite skills).

• Must have general management skills (Time management and Communication Skills).

• Attention to detail and analytical problem-solving abilities.

• Flexible and able to cope with fast-paced moving environment.

• Excellent communications and relationship management skills including cross-functional IT teams.

• TS/SCI level security clearance is required (must be active/current)

Preferred:

• ITIL® V4 certified

• BMC Remedy or Service Now experience

Experience:

• 3-5 years of IT Asset Management and Configuration Management experience.

• 3-5 years of experience managing meetings and facilitation skills

• 3-5 years of excellent documentation and report writing abilities and experience.

• 3-5 years of experience working in a process driven organization, preferably an ITIL-aligned Service Management organization.

Education:

• Bachelor’s degree in a technology or business-related field.

GDIT IS YOUR PLACE:
● 401K with company match.
● Comprehensive health and wellness packages.
● Internal mobility team dedicated to helping you own your career.
● Professional growth opportunities including paid education and certifications.
● Cutting-edge technology from which you can learn.
● Rest and recharge with paid vacation and holidays.

#gditpriority #centcomcits

The likely salary range for this position is $92,331 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB