Must Have Technical / Functional Skills
- Expertise in Dynatrace Platform management, experience in leading the Dynatrace platform maintenance
team, including Managed vs. SaaS, SaaS migration, monitoring configurations, dashboards and alert setup
Experience in Dynatrace Intake request managementAgile-based delivery experienceGood Hands-on experience with Azure DevOps for Project tracking, SharePoint, Teams collaboration,Excel and Gantt charts
Deep understanding of Observability Concepts, metrics, logs, traces, and synthetic monitoringExperience in managing NPE / PROD upgrades, Cloud ActiveGate and OneAgent deploymentsUnderstanding of Cloud & Infrastructure Fundamentals, familiarity with hosting Dynatrace componentson GCP, AWS, or Azure environments
APIs for Dynatrace data ingestion, integration knowledgeVITs / cVITs managementRoles & Responsibilities
Lead and mentor team of engineers for Dynatrace platform management services, ensuring alignmentwith project goals
End-to-end delivery of Observability Dynatrace platform monitoring solutions, managing timelines andrisks
Collaborate with Product owners, Developer, architects, and business stakeholders to definerequirements and prioritize deliverables
Maintaining intake process guidelines, compliance checks, and audit readinessMaintaining dashboards and reports (Azure DevOps)Important
Review & edit the JD shared by client. Refrain from publishing JD as is from client mail / job portal
Customize JD , make it simple & understandable
Refrain from entering client name in the JD
JD would be considered incomplete without all fields being provided with appropriate responses by the Hiring Manager.
Internal Use Only Page 2 of 2
Escalation point for technical issues, providing guidance and resolution strategiesDriving Agile ceremonies and coaching team best practicesSprint planning, backlog refinement, daily stand-ups, retrospectives, release planning and coordinationIdentify and implement Continuous improvements within the team to enhance efficiencyCommunicate Progress, risks, and mitigation plans effectively to stakeholdersGeneric Managerial Skills, If any
Excellent communication and stakeholder management skills mustAt least 2+ years of experience in managing technical / engineering / Dynatrace teamAbility to lead and guide a technical / engineering team responsible for Dynatrace platform maintenancesolutions
Expertise in balancing workloads, and ensuring team performance for critical platform operationsSkilled in planning, prioritizing, and managing platform upgrades, deployments, and maintenanceactivities
Skilled in coordinating with cloud, infrastructure, application and vendor teams for deploymentsStrong capability to engage with business and technical stakeholders, provide status updatesKey Words to search in Resume
Dynatrace, SaaS, Agile, Agile delivery, Scrum master, lead, team lead
Pre-Screening Questionnaire
Experience in managing an engineering team
Experience in Dynatrace managed, SaaS migration projects or delivery
Experience in agile-based delivery
Experience in Scrum ceremonies and activities