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Dynatrace Engineer (SaaS)
Dynatrace Engineer (SaaS)Purple Drive • Louisville, KY, Kentucky, USA
Dynatrace Engineer (SaaS)

Dynatrace Engineer (SaaS)

Purple Drive • Louisville, KY, Kentucky, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Must Have Technical / Functional Skills

  • Expertise in Dynatrace Platform management, experience in leading the Dynatrace platform maintenance

team, including Managed vs. SaaS, SaaS migration, monitoring configurations, dashboards and alert setup

  • Experience in Dynatrace Intake request management
  • Agile-based delivery experience
  • Good Hands-on experience with Azure DevOps for Project tracking, SharePoint, Teams collaboration,

    • Excel and Gantt charts

  • Deep understanding of Observability Concepts, metrics, logs, traces, and synthetic monitoring
  • Experience in managing NPE / PROD upgrades, Cloud ActiveGate and OneAgent deployments
  • Understanding of Cloud & Infrastructure Fundamentals, familiarity with hosting Dynatrace components

    • on GCP, AWS, or Azure environments

  • APIs for Dynatrace data ingestion, integration knowledge
  • VITs / cVITs management

    • Roles & Responsibilities

  • Lead and mentor team of engineers for Dynatrace platform management services, ensuring alignment

    • with project goals

  • End-to-end delivery of Observability Dynatrace platform monitoring solutions, managing timelines and

    • risks

  • Collaborate with Product owners, Developer, architects, and business stakeholders to define

    • requirements and prioritize deliverables

  • Maintaining intake process guidelines, compliance checks, and audit readiness
  • Maintaining dashboards and reports (Azure DevOps)

    • Important

    Review & edit the JD shared by client. Refrain from publishing JD as is from client mail / job portal

    Customize JD , make it simple & understandable

    Refrain from entering client name in the JD

    JD would be considered incomplete without all fields being provided with appropriate responses by the Hiring Manager.

    Internal Use Only Page 2 of 2

  • Escalation point for technical issues, providing guidance and resolution strategies
  • Driving Agile ceremonies and coaching team best practices
  • Sprint planning, backlog refinement, daily stand-ups, retrospectives, release planning and coordination
  • Identify and implement Continuous improvements within the team to enhance efficiency
  • Communicate Progress, risks, and mitigation plans effectively to stakeholders

    • Generic Managerial Skills, If any

  • Excellent communication and stakeholder management skills must
  • At least 2+ years of experience in managing technical / engineering / Dynatrace team
  • Ability to lead and guide a technical / engineering team responsible for Dynatrace platform maintenance

    • solutions

  • Expertise in balancing workloads, and ensuring team performance for critical platform operations
  • Skilled in planning, prioritizing, and managing platform upgrades, deployments, and maintenance

    • activities

  • Skilled in coordinating with cloud, infrastructure, application and vendor teams for deployments
  • Strong capability to engage with business and technical stakeholders, provide status updates

    • Key Words to search in Resume

    Dynatrace, SaaS, Agile, Agile delivery, Scrum master, lead, team lead

    Pre-Screening Questionnaire

    Experience in managing an engineering team

    Experience in Dynatrace managed, SaaS migration projects or delivery

    Experience in agile-based delivery

    Experience in Scrum ceremonies and activities

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