Restaurant Host| Part- Time| The Stateview Hotel, Marriott Autograph Collection

Overview

The first smile that guests see as they enter a restaurant is often that of the host. The restaurant host plays a crucial role in ensuring guests' satisfaction by ensuring quick, engaging, and effective communication. It is an important responsibility of restaurant hosts to maintain communication with restaurant management and servers as well as seat guests according to their preferences and the restaurant's capabilities.

Qualifications

What you’ll be doing…

• Set up the restaurant and / or lounge area for service.
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout the shift.
• Provide each guest with an individualized greeting using charisma and stylized communication.
• Purposefully navigates and seats each guest for individual requests.
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance.
• Maintain cleanliness of restaurant spaces to be inviting and accommodating.
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation.
• Complete additional duties as assigned.