Sr. Carrier Management Specialist

Senior Carrier Management Specialist

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem : a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

The Senior Carrier Management Specialist is responsible for managing insurance carrier contracts and supporting onboarding and integration during mergers and acquisitions. This role ensures the agency is properly contracted and appointed to transact business, maintains accurate contracting data, and supports strategic initiatives to maximize carrier relationships and profitability. While primary carrier assignments are preferred, this role requires flexibility to support evolving team and organizational objectives.

How You'll Make An Impact

• Provide full support for M&A activities by integrating the acquired business in the most efficient and profitable way with assigned markets
• Assist with carrier notification process. Complete business transfer documents and other necessary paperwork to ensure smooth business transition.
• Review acquired agency codes for assigned carriers to determine proper business alignment and business optimization.
• Review all carrier agreements related to acquired businessincluding agency agreements, profit sharing, contingency, GSC, and other compensation arrangementsto identify key terms and contract structures, with the goal of informing contract execution and negotiation strategies.
• Process amendments or new carrier agreements as needed.
• Track integration progress for each assigned carrier. Escalate issues if needed.
• Work with Market Relations Team and Finance to assist in allocating and reconciling annual contingency and profit-sharing payments from carriers.
• Participate in strategic planning initiatives to enhance carrier relationships and optimize revenue opportunities.
• Manage and maintain all carrier contracts across multiple entities, locations and lines of business for assigned markets
• Collaborate with internal stakeholders and insurance carriers to ensure timely and accurate contracting and appointments.
• Manage the full contract lifecycleincluding initiating requests, reviewing terms, negotiating as needed, executing agreements, and ensuring proper documentation and contract retention.
• Review and analyze contracts to identify business terms and contract structure. This includes but is not limited to agency contracts, profit share agreements and any other additional compensation agreements.
• Maintain carrier contact list for assigned carriers.
• Maintain agency codes for assigned carriers.
• Maintain carrier agreements database for assigned carriers.
• Serve as a liaison between the agency and carriers for escalated contracting issues or inquiries.
• Identify and utilize the most effective communication channels with carrier partners to support business goals and drive desired outcomes.
• Foster strong collaboration with Market Relations, Relationship Managers, S&C Analysts, and Regional teams to support shared goals and initiatives.
• May include training, assigning tasks, and monitoring workflow(s) within the contracting team.
• Supports performance management and development of new and under-staff as needed.

About You

Required : Bachelor's degree and 5 years related experience required. Strong knowledge of the insurance brokerage business. Preferred : Post-secondary degree or equivalent combination of education and experience. Minimum 45 years of experience in the insurance industry. Extensive knowledge of insurance markets and carrier operations. Comprehensive understanding of carrier communication protocols and end-to-end contracting processes.

Behaviors : Technical Proficiency : Proficient in Microsoft Excel, Word, Outlook, and database systems. Analytical Thinking : Synthesizes complex information and uses data to inform decisions. Project Management : Manages multiple priorities and meets deadlines. Communication : Strong written and verbal communication skills; able to interact effectively with internal teams, clients, and carriers. Problem Solving : Identifies issues and implements effective solutions. Teamwork : Collaborates well with others and supports team success. Adaptability : Thrives in a fast-paced, changing environment. Ethics & Integrity : Maintains confidentiality and upholds organizational values.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.