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Director, Program Management
Director, Program ManagementAcrisure • Grand Rapids, Michigan, USA
Director, Program Management

Director, Program Management

Acrisure • Grand Rapids, Michigan, USA
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  • [job_card.full_time]
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About Acrisure

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership accountability and collaboration we equip our teams to work at the highest levels possible.

Job Summary :

The Director of Program Management leads the ETG Program Management Office and is responsible for driving consistent disciplined delivery across technology programs and projects. This leader manages a blended team of Program and Project Managers ensuring operational rigor governance adherence and high quality execution of technology initiatives.

The role partners closely with the Enterprise PMO to ensure alignment on standards portfolio processes reporting and governance for initiatives that span multiple business functions. The Director serves as a trusted advisor to ETG and enterprise leadership providing insight into delivery health risks and strategic impacts of technology initiatives.

Responsibilities :

Leadership & Team Development

  • Lead manage and develop a high performing team of Technology Program and Project Managers.
  • Build a culture of coaching accountability and continuous improvement within the delivery organization.
  • Strengthen delivery capabilities through mentoring frameworks tools and best practices.

Program & Project Delivery

  • Oversee execution of ETG technology programs and projects ensuring quality transparency and adherence to PMO standards.
  • Ensure consistent use of Workfront and other PPM tools for project plans RAID management timelines and reporting.
  • Lead delivery readiness for technology integration efforts related to acquisitions.
  • Collaborates with Transformation / Enterprise PMO leaders to ensure consistency in approach and adoption of program management best practices across ETG.

    • Governance Frameworks & Standards

  • Establish and maintain delivery frameworks templates stage gates and governance processes aligned with enterprise standards.
  • Manage cadence and preparation for steering committees project reviews and leadership reporting.
  • Ensure project hygiene and data integrity across Workfront portfolios and dashboards.

    • Enterprise Alignment

  • Serve as the primary ETG liaison to the Enterprise PMO for cross functional programs and governance alignment.
  • Ensure technology initiatives follow enterprise intake prioritization and reporting requirements.
  • Partner with Finance HR Legal Operations and other functional leaders on programs involving technology impacts.

    • Strategic Planning & Portfolio Management

  • Partner with ETG and enterprise leaders to ensure technology delivery aligns with strategic and financial objectives.
  • Drive visibility into delivery performance risks dependencies and resource capacity.
  • Support enterprise transformation portfolios through integrated planning risk management and dependency management.

    • Executive Partnership & Communication

  • Serve as a strategic thought partner to ETG and enterprise executives.
  • Provide actionable insights and recommendations regarding program status risks mitigation strategies and portfolio health.
  • Communicate complex delivery topics clearly and effectively to technical and nontechnical audiences.

    • Requirements

  • Deep experience with technology enabled transformation including :

    • Infrastructure and security initiatives

  • Application and platform implementations
  • ERP / enterprise systems
  • Integrations migrations and modernization programs
  • Automation and AI initiatives with an emphasis on growth and efficiency gains
  • Strong understanding of PPM tools (Workfront preferred) delivery methodologies (Waterfall Agile Hybrid) and portfolio-level reporting.

    • Education and Experience :

  • 12 years leading largescale technology programs and project delivery teams in a matrixed environment.
  • Experience establishing or maturing PMOs preferably in high growth or acquisitive organizations.
  • Proven ability to lead through influence and drive alignment across business and technology functions.
  • Bachelors degree required Masters degree preferred or combination of equivalent education and experience.
  • PMP or PgMP required; Agile Lean Six Sigma or related certifications preferred .
  • Operates with an enterprise mindsetbalancing rigor with adaptability.
  • Models integrity composure and servant leadership in highstakes environments.
  • Thrives in complexity and ambiguity driving clarity and structure where needed.
  • Champions collaboration communication transparency and delivery excellence.

    • #LI-CH1

    Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

    Why Join Us :

    At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

    Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

    Employee Benefits

    We also offer our employees a comprehensive suite of benefits and perks including :

    Physical Wellness : Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

    Mental Wellness : Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

    Financial Wellness : Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

    Family Care : Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

    and so much more!

    This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

    Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

    Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

    California Residents : Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy .

    Recruitment Fraud : Please visit here to learn more about our Recruitment Fraud Notice .

    Welcome your new opportunity awaits you.

    Required Experience :

    Director

    Key Skills

    Nurse Management,Program Management,Employee Evaluation,Management Experience,Teaching,Curriculum Development,Administrative Experience,Budgeting,Leadership Experience,Program Development,Supervising Experience,Addiction Counseling

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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