Event Sales Coordinator
The Event Sales Coordinator supports the Event Services Manager in the administration of external events within the Oakland Museum of California. The Event Coordinator responds to member customer inquiries on the phone, in person, and via email.
Responsibilities
The following reflects OMCA's definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.
Institutional Responsibilities :
- Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future
- Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement
- Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives
- Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement
- All positions will have core functional responsibilities, cross functional team activation and learning and development as a core function of each role.
Position Duties and Responsibilities :
Administrative Support :
Maintain all event documents, including insurance records, permits, contracts, loading requirements, etc. and convert to digital formatMaintain a database of rental clients and vendorsAct as initial point of contact for event inquiries, respond to clients in a timely manner in writing, in person or via the telephoneParticipate in the request for proposal (RFP) process for acquiring preferred vendors, track success of vendors and communicate to clients and staff accordinglyTrack and maintain preferred vendor licenses, permits and insuranceProcess deposits and purchase authorizations for all Event Services clients and vendorsConduct market research on event rental programs, vendors, services to continue to grow a robust rental programTrack revenue and expenditures for external eventsCoordinate and maintain minutes for Production meetingsFacilitate post-event follow-up to include processing invoices, incident reports, record keeping and follow to clientsEvent-Specific Logistics :
Collaborate with Museum operations regarding facility usage and event execution, and compliance with facilities, local, state and federal building guidelines and permittingTroubleshoot when unexpected situations arise, causing an event to be compromisedSchedule and conduct client walk through for potential rental eventsCreate quotes for potential event rental events based on OMCA guidelinesConvert quotes into rental contracts and provide to clientsQualifications
Experience :
Ability to display and encourage visitor and internal customer service, take and share responsibility and treat others with respect1-2 years of related experienceEnglish language proficiency in both spoken and written formKnowledge and experience in event production, audio-visual systems and procedures, food and beverage, customer service, and vendor relationshipsMS Office (Word, Excel, PowerPoint)Work Environment :
Museum environment involves both indoor and outdoor working conditionsAbility to travel between OMCA locations, and other travel as required by position responsibilitiesEngage with diverse visitor populations for extended periods of time in the galleries or throughout the campusAbility to work a flexible schedule, including evenings and weekendsAbility to lift up to 25 lbs.EEO Statement :
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability / disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.
Compensation : $32.30 per hour