Medical Receptionist

Job Description

Job Description

FRONT DESK RECEPTIONIST

Full Time

New York, NY

The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status.

The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more.

Our Mission

The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care.

Our Vision

Creating healthier communities by transforming the health care system one person at a time.

JOB TITLE : Front Desk Receptionist

REPORTS TO : Practice Manager / Administrative Manager

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.

About the Role :

The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly.

Minimum Qualifications :

• High school diploma or equivalent.
• Proven experience in a medical office or healthcare setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using electronic health record (EHR) systems.

Preferred Qualifications :

Responsibilities :

Skills :

The required skills for this position, such as strong organizational abilities, are essential for managing multiple tasks efficiently, including scheduling appointments and maintaining patient records. Excellent communication skills are utilized daily to interact with patients, answer their questions, and provide them with necessary information about their healthcare services. Proficiency in electronic health record systems is critical for accurately documenting patient information and ensuring that healthcare providers have access to up-to-date records. Preferred skills, such as knowledge of medical billing and coding, enhance the Medical Receptionist's ability to assist with insurance inquiries and streamline the billing process. Additionally, bilingual abilities can significantly improve patient interactions, making healthcare more accessible to a diverse community.

SALARY : $18.00 / hour

MORE INFORMATION : This is a non-exempt position.

The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap / disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.