Talent.com
Workforce Management Professional 2
Workforce Management Professional 2Atlanta Staffing • Atlanta, GA, US
Workforce Management Professional 2

Workforce Management Professional 2

Atlanta Staffing • Atlanta, GA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Workforce Management Professional 2

Become a part of our caring community and help us put health first. The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. They are a vital contributor to Humana's Workforce Management team, supporting the Clinical Intake and Support Medicare Inpatient segment. This role is responsible for executing scheduling, timekeeping, attendance line management, and absence administration, with a strong emphasis on accuracy, compliance, and service delivery.

Key Responsibilities :

  • Administers daily workforce processes including staff scheduling, timekeeping, attendance line, and absence management to ensure operational continuity.
  • Assesses organizational staffing needs, identifies requirements, and recommends effective solutions to meet workforce objectives aligned with enterprise strategic planning.
  • Provides thorough analysis of talent and staffing needs, leveraging data to inform decision-making and support optimal resource allocation.
  • Demonstrates a comprehensive understanding of departmental, segment, and organizational strategies, as well as operating objectives and their interconnections with related business areas.
  • Applies strong soft skills and effective communication in collaboration with leadership and back-office teams, promoting a positive and productive work environment.
  • Exercises sound judgment in determining appropriate work methods, including the ability to resolve issues in ambiguous situations with minimal supervision.
  • Adheres to established guidelines and procedures, while seeking guidance as needed to ensure compliance with organizational standards and regulatory requirements.
  • Maintains professionalism and confidentiality in all workforce management activities.

Use your skills to make an impact

Required Qualifications :

  • 2 years or more of Workforce Management experience
  • Knowledge & experience with a WFO software such as Verint and Genesys
  • Ability to work Eastern Standard Time
  • Comprehensive knowledge of Microsoft products such as OneDrive, Excel and PowerPoint
  • Demonstrated ability to articulate ideas effectively in both written and oral forms
  • Strong analysis, critical thinking, and analytical problem-solving skills
  • Ability to handle multiple tasks and deadlines with attention to detail
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Proven ability to work effectively with leadership and cross-functional teams in a back-office environment.
  • Preferred Qualifications :

  • Bachelor's degree
  • Medicare and / or Medicaid experience
  • Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

    Scheduled Weekly Hours 40

    Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

    Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    Application Deadline : 12-22-2025

    About us Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

    [job_alerts.create_a_job]

    Workforce Management • Atlanta, GA, US

    [internal_linking.similar_jobs]
    Sr. Workforce Management Systems Analyst - Alvaria WFM

    Sr. Workforce Management Systems Analyst - Alvaria WFM

    Wisemen Multimedia, LLC • Chamblee, Georgia, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Wisemen Multimedia, LLC is seeking a skilled Sr.Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of the largest private, secured, civili...[show_more]
    [last_updated.last_updated_30]
    Salesforce Platform Manager

    Salesforce Platform Manager

    OTR Solutions • Roswell, GA, US
    [job_card.full_time]
    OTR Solutions is an innovator in the transportation industry providing a suite of supply chain financial products including factoring, fuel, and business management focused solutions.We help new an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Expert Salesforce Business Analyst - Remote

    Expert Salesforce Business Analyst - Remote

    Veradigm • Atlanta, GA, US
    [filters.remote]
    [job_card.full_time]
    Welcome to Veradigm, where our Mission is transforming health, insightfully.Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Workforce & HCM Senior Account Executive

    Workforce & HCM Senior Account Executive

    Atlanta Staffing • Atlanta, GA, US
    [job_card.full_time]
    Intuit Workforce sales team is a group of consultative sellers whose focus is to engage and acquire mid market customers. Our AEs play a key role in moving Intuit's business upmarket, bringing the v...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Practice Leader (Richmond VA, NC, MD, GA, PA)

    Salesforce Practice Leader (Richmond VA, NC, MD, GA, PA)

    Atlantic Union Bank • Alpharetta, GA, United States
    [job_card.full_time]
    The Salesforce Practice Leader Wholesale Bank will lead a team of direct and cross-functional resources across multiple business, IT, and operational teams. This is a critical and highly visible rol...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Technical Lead / Release Manager

    Salesforce Technical Lead / Release Manager

    Tier4 Group • Atlanta, GA, US
    [job_card.full_time]
    Salesforce Technical Lead / Release Manager.Hybrid, 3 days – Cumberland Area, Atlanta, GA.Our client, a fast-growing company in the building materials and services industry, is seeking a.Lead...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist

    Travel Physical Therapist

    Centra Healthcare Allied • Hampton, GA, US
    [job_card.full_time]
    Centra Healthcare Allied is seeking a travel Physical Therapist for a travel job in Hampton, Georgia.Job Description & Requirements. Physical Therapist / PT to join their growing team for a cont...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist

    Travel Physical Therapist

    Arrow Healthcare Staffing • Hampton, GA, US
    [job_card.full_time]
    Arrow Healthcare Staffing is seeking a travel Physical Therapist for a travel job in Hampton, Georgia.Job Description & Requirements. Arrow Healthcare Staffing Job ID #17574609.Pay package is ba...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist

    Travel Physical Therapist

    Fusion Medical Staffing-Therapy • Griffin, GA, US
    [job_card.full_time]
    Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Griffin, Georgia.Job Description & Requirements. Travel Physical Therapist (PT).Fusion Medical Staffing...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Salesforce BA

    Salesforce BA

    Axiom Software Solutions Limited • Alpharetta, GA, US
    [job_card.full_time]
    Must have : Experience working with Business Users for gathering & analysing business requirements, translating them into technical specifications & collaborating with IT teams to implement ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist

    Travel Physical Therapist

    Ardor Health Solutions • Griffin, GA, US
    [job_card.full_time]
    Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Griffin, Georgia.Job Description & Requirements. Ardor Health Solutions is looking for a Physical Therapist to j...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, O2C Financial Systems (Zuora)

    Manager, O2C Financial Systems (Zuora)

    Relativity • Atlanta, GA, United States
    [job_card.full_time]
    This role will be the end-to-end process subject matter expert, own Zuora platform operations, and lead project teams supporting our Billing / Collections and Revenue Accounting teams' initiatives.Th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Director, Strategic Workforce Performance

    Senior Director, Strategic Workforce Performance

    Cajun Funding Corp • Atlanta, GA, United States
    [job_card.full_time]
    A leading quick service restaurant brand is seeking a Senior Director of Workforce Strategy & Performance to develop and oversee HR policies that enhance organizational profitability.The ideal cand...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    M-1 / 19 - 755575 - Salesforce Program Manager - Remote

    M-1 / 19 - 755575 - Salesforce Program Manager - Remote

    Focused HR Solutions • Atlanta, Georgia, United States
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This position will be worked remotely.Candidate must currently reside in the United States.Candidate Must work EST business hours. Our direct client has an opening for a Salesforce Program Manager p...[show_more]
    [last_updated.last_updated_30]
    Salesforce Marketing Cloud Engineer

    Salesforce Marketing Cloud Engineer

    AEG Presents • Atlanta, GA, United States
    [job_card.full_time]
    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment.Annually, we host more than 160 million guests, promote more than 10,000 shows and present more t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Analyst, Workforce Management

    Analyst, Workforce Management

    TTEC • Atlanta, Georgia, United States
    [job_card.full_time]
    Your potential has a place here with TTEC’s award-winning employment experience.As a Specialist – Workforce Management – Real Time working onsite in Nashville, TN, you’ll be a part of bringing huma...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Analyst II, Workforce Management

    Analyst II, Workforce Management

    Oscar Health • Atlanta, GA, US
    [job_card.full_time]
    We're hiring an Workforce Management Analyst to join our Clinical Operations team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Workforce & HCM Senior Account Executive

    Workforce & HCM Senior Account Executive

    Intuit • Atlanta, GA, US
    [job_card.full_time]
    Intuit Workforce sales team is a group of consultative sellers whose focus is to engage and acquire mid market customers. Our AEs play a key role in moving Intuit's business upmarket, bringing the v...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]