Manager, Quality Assurance

PRODUCT QUALITY MANAGEMENT

Responsible for supporting all product quality management activities for Red Bull North America in the U.S. market including surveillance reporting management and resolution.

Assist in receiving assessing reporting and managing complaints.

Collaborate with other RBNA QA team members and the Red Bull Global Quality Management team to report product quality issues and develop action plans for resolution.

Participate in quality-related special projects with local supply chain partners.

Help develop and maintain strong relationships with key internal stakeholders including Operations Regulatory Legal Communications and Sales & Distribution teams.

Assist in implementing third-party food safety audits for owned warehouse locations.

Work with business partners to track and report all product quality issues escalating them as needed.

Support the execution of the consumer complaint program (day-to-day management conducted by the QA Coordinator).

FSMA / SFCR REGULATORY COMPLIANCE

Assist in ensuring Red Bulls compliance with applicable FSMA (Food Safety Modernization Act) and SFCR (Safe Food for Canadians Regulations) requirements.

Develop a comprehensive understanding of Red Bull Canadas SFCR Preventive Controls Plan (PCP).

Collaborate with Global Quality Management to ensure that documented procedures remain accurate and up to date.

Monitor current and upcoming food safety regulations and provide updates to local and global key stakeholders as needed.

Provide support for Red Bull North Americas FDA food facility registrations as well as those for the Red Bull Distribution Company.

Assist with the management of the Red Bull North America U.S. State Beverage License program.

RETAIL CUSTOMER REQUESTS

Assist with fulfilling quality-related customer requests including customer questionnaires specification sheets audit certificates and reports ingredient / nutrition facts certificates and similar documents.

Collaborate directly with Global Quality Management to submit and manage customer inquiries in alignment with their specified deadlines.

Ensure that the requesting parties (RBNA Sales and customer accounts) have a clear understanding of guidelines regarding the information that can or cannot be provided as well as the expected turnaround times for delivering the requested materials or documentation.

Qualifications :

EXPERIENCE KNOWLEDGE & EDUCATION (IF APPLICABLE) REQUIRED

A minimum of 5 years of experience in quality management within the food or consumer packaged goods (CPG) industry.

Comprehensive understanding of HACCP principles and U.S. / Canadian food safety regulations including the Food Safety Modernization Act and Safe Foods for Canadians Regulations.

Must have completed PCQI training or be a candidate for certification.

Experience in training or implementing GFSI third-party audit schemes within a warehouse facility.

Proven ability to build strong relationships and engage effectively with cross-functional leadership teams.

Familiarity with confidentiality protocols related to quality issues and communications.

Previous experience managing and supporting a consumer complaint program.

Prior experience in supervising one or more team members.

Strong written and interpersonal communication skills.

Bachelors degree in Food Science Biological Science or a related field.

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $81120 - 121680 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include :

Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and / or work location)

Red Bull Media House North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law.

Remote Work : No

Employment Type : Full-time

Key Skills

Quality Assurance,FDA Regulations,Food Industry,Food Safety Experience,ISO 9001,Quality Systems,Food Processing,Quality Control,Quality Management,QA / QC,Selenium,HACCP

Experience : years

Vacancy : 1