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System Administrator II-III (Intermediate/Senior)
System Administrator II-III (Intermediate/Senior)Mednet • Hopkins, MN, US
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System Administrator II-III (Intermediate / Senior)

System Administrator II-III (Intermediate / Senior)

Mednet • Hopkins, MN, US
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  • [job_card.full_time]
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Job Description

Job Description

Salary : About Mednet

Mednet is a premier healthcare technology company specializing in eClinical solutions tailored for the global life sciences industry. With over 20 years of experience and thousands of clinical trials conducted, Mednet offers a comprehensive eClinical system backed by a first-class support team to manage clinical studies from start to finish, and drive advancements in global healthcare.

TITLE

System Administrator II-III (Intermediate / Senior)

LOCATION

This is a Minnetonka, MN based position with generous flexibility to work from home.

JOB SUMMARY

Serves as the administrator for all internal (non-product) organizational systems. Maintains patches, security certificates, and overall security controls utilizing transparent, auditable, and repeatable means. Acts as the primary contact for internal technical / help desk support and resolves technical issues for internal users. Installs, configures, and maintains end-user hardware and software and oversees hardware provisioning for new employees. Tracks end-user equipment inventory and facilitates the disposal / destruction of outdated hardware according to company policies.

JOB DUTIES

  • Manage internal (non-product) organizational systems.
  • Install, configure, maintain, support and troubleshoot, desktops, laptops, printers, scanners, and other PC peripherals and related hardware, including remote access devices.
  • Maintain and review security controls for all organizational systems and end-user devices.
  • Monitor activity, patch information, violations, drift from known configurations, and lock or wipe systems as needed.
  • Maintain up-to-date documentation of installation, configuration, software, and inventory of company systems and end user devices.
  • Ensure all critical data on company systems and end user devices is backed up and recoverable to satisfy business recovery objectives.
  • Manage and maintain all user directory services, group policies, and network infrastructure.
  • Apply OS and application patches and upgrades on a regular basis and conduct periodic audits to ensure compliance.
  • Participate in annual disaster recovery planning, testing, execution, and documentation of organizational systems.
  • Research, recommend, plan, and implement new technologies.

JOB QUALIFICATIONS

ESSENTIAL

  • Two-year degree or an equivalent combination of education and experience.
  • Level II - 4+ years of related experience
  • Level III - 6+ years of related experience
  • Experience in managing Windows, Linux, and Mac devices through management software.
  • Experience in integrating cloud-based software services with organizational systems across cloud platforms, e.g. Azure AD integrations with AWS-based systems.
  • Experience with network devices such as firewall, VPN, network switches, and WIFI access points.
  • Experience with network design.
  • Experience with Windows and Linux servers (Windows server 2016+, RHEL Linux CentOS).
  • Experience with implementing anti-virus / malware detection software and ensuring means of producing regular reports / alerts from the same.
  • Experience with managing user directory services, policies, and device management through cloud services such as Azure.
  • PREFERRED

  • Experience in managing Windows via InTune and Mac devices via Jamf
  • Experience maintaining user systems account information, using an email-based support ticket system, and good documentation skills.
  • Proficiency in administering organizational systems through endpoint management software that manages system images, system packages, and provides system and user activity audit trail and alerting.
  • Working knowledge and experience with designing and implementing network architecture.
  • Experience with network devices especially firewalls (physical and virtual), VPNs, network switches, and WIFI access points.
  • Working knowledge of administering Windows and Linux servers.
  • Experience in implementing alerts and reporting for audit purposes regarding organizational systems in some automated fashion.
  • Working knowledge of administering user directory services, policies, and device management through Azure.
  • Mednet will not sponsor applicants for work visas.

    COMPENSATION

    Level II 4+ years of related experience $66,000 - $75,000

    Level III 6+ years of related experience $75,000 - $95,000

    Compensation is based on years of relevant experience and skills

    SCHEDULE

    Daytime M-F

    Position is hybrid / remote-friendly

    BENEFITS

    all benefits are subject to eligibility requirements

  • 401(k) with company match
  • Medical and dental coverage
  • Health care spending accounts
  • Dependent care spending account
  • Vision coverage employer paid
  • Life insurance - employer paid
  • Short-term and long-term disability employer paid
  • Paid time off
  • Paid holidays
  • Company bonus program
  • This employer participates in the Electronic Employment Verification Program (E-Verify) to validate employee I-9 documentation. Please visit everify.gov to learn more.

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