Job Description
Job Description
Description :
Socket is looking for an organized and talented Data Entry Specialist - Sales to join our team! This role is crucial to ensuring that our fiber orders and customer accounts are accurately entered, tracked, and fulfilled in a timely manner.
This is an in-office position.
What We offer :
- 401k matching
- Medical benefits
- Dental benefits
- Vision benefits
- Free Internet if available in your area!
Primary Responsibilities :
Accurately submit and manage fiber orders in the Socket systemCreate and maintain customer billing accountsOccasionally coordinate and schedule with customers as neededEnsure all order details and documentation are complete and accurateFollow established workflows and company processes with consistencyProcure necessary components and services related to customer ordersPerform data entry with a high degree of accuracyCommunicate clearly and effectively with internal teams to ensure smooth order fulfillmentTroubleshoot and resolve order-related discrepancies or issuesOther duties as assignedSkills :
Strong written and verbal communication skillsAbility to keep detailed documentationMultitasking skillsInitiativeProficiency with computersReasoning skillsAbility to analyze dataOrganizational skillsDependabilityAbility to follow established processesStrong ability to collaborate with other teamsDesirable Skills :
Previous experience in data entry, order processing or administrative support preferredComfortable working in a fast-paced, team-oriented environmentReady to take the next step? Apply now and be a key part of delivering Socket's fiber network!
Requirements :