Contact Center Specialist IIIKastel Staffing Group • Lake Spring, MO, US
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Contact Center Specialist III
Kastel Staffing Group • Lake Spring, MO, US
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- [job_card.full_time]
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Job Description
We are seeking a Contact Center Specialist III in Lake Spring, Missouri, to deliver exceptional customer service.
- Handle complex customer inquiries via phone, email, and chat with professionalism and accuracy.
- Provide solutions, troubleshoot issues, and escalate when necessary to ensure customer satisfaction.
- Maintain detailed records of interactions and follow-up actions.
- Assist in training and mentoring junior team members.
- Contribute to process improvements to enhance service quality.
Skills needed : excellent communication, problem-solving, multitasking, and technical proficiency.
Benefits include : health insurance, retirement plan, paid time off, and professional development opportunities.
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Contact Center Specialist • Lake Spring, MO, US
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