Retail Flooring Sales Consultant

Job Description

Job Description

Summary

Our sales associates guide the customer journey from inquiry to installation. We’re looking for customer enthusiasts who can help home and business owners navigate a major remodeling investment. While you will certainly be expected to soak up product knowledge, your most important trait is the ability to bond with prospective customers. You’re the kind of person that customers naturally like and trust. Our best sales associates view themselves as a business within the business, leveraging their personal brands alongside our powerful national and local branding. As such, you should be equally comfortable greeting customers in the showroom and promoting our store through your professional and personal networks. While you place a premium on the customer experience, you also don’t hesitate to close when the time is right. You have the conviction to do what’s right for your customers by helping them acquire the flooring of their dreams! Since most of our products are installed, you should also care deeply about the beauty and quality of a job done right. Take care of our customers and you can look forward to a competitive income with regular hours and a ton of satisfaction.

Ed’s Flooring America is a family owned and operated business that believes in the success of building strong customer relationships and being a staple organization for the past 40 years within their community! What sets Ed’s Flooring America apart is not just their extensive selection but also their dedication to excellence in professional installation. The knowledgeable flooring specialists are not just professionals – they are enthusiasts ready to assist customers with all floor-covering needs.

Duties

Expectations for the Sales Consultant

Provide outstanding customer service and determine their flooring needs

Handle sales from start to finish

Sell flooring, counter tops, cabinets and home care products

Review space / area measurements, calculate number of materials needed, create proposals / estimates for client approval, provide flooring sample suggestions and perform quality control throughout the project

Answer customer questions and complaints

Help customer with decorating and / or design advice

Prospect for new business

Manage time in the showroom and prospecting for new clients

Undergo extensive product and sales training to become a certified flooring and design expert

Keep up-to-date on the wide select of floors we offer along with the benefits and warranties provided by each

Maintain a clean and neat showroom

Requirements

Retail flooring sales experience

Ability to read floor plan drawings create project estimates

Flooring knowledge

Critical thinking skills

Basic computer, social media math skills

Passion and / or experience decorating or designing

Self-starter with advanced time management skills detailed oriented

Positive attitude and desire to succeed

Advanced time management skills detailed oriented

Flexible work hours to include Saturdays

Valid Driver’s License and reliable transportation

Benefits

Hourly + Commission

• Earning potential of $60,000 to $75,000 annually

Full time

Must have Saturday availability

Medical, Dental, Vision Insurance

401K w / company match

Paid Time Off Holidays

Employee discounts on products services

Potential for growth within organization

Monthly company lunches

Monthly product, design, customer service training