Talent.com
Assistant General Manager-Hyatt House Raleigh/RDU/Brier Creek
Assistant General Manager-Hyatt House Raleigh/RDU/Brier CreekCMC Hotels • Raleigh, NC, US
Assistant General Manager-Hyatt House Raleigh / RDU / Brier Creek

Assistant General Manager-Hyatt House Raleigh / RDU / Brier Creek

CMC Hotels • Raleigh, NC, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Assistant General Manager

CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest's expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We are looking for an engaging and motivating leader to join our CMC Sr. Management Team as the Assistant General Manager of our Hyatt House.

We offer an array of benefits for all employees, based on eligibility, to include :

  • Paid Vacation
  • Paid Sick Leave
  • Holiday Pay
  • Access to a fully vested 401K program
  • BCBS Health Insurance
  • Dental and Vision Coverage
  • Hyatt Hotel Discounts

Job Description : Responsible for the management of all Guest Service Representatives, while implementing company programs, ensuring brand compliance and driving guest service scores.

Job Responsibilities :

  • Responsible for all operations of the front desk & guest services, including staff training, meetings & shift scheduling
  • Required to tend to customer complaints and queries in a pleasant and levelheaded manner
  • Maintain working relationships and communicates with all departments
  • Verifies that accurate room status information is maintained and properly communicated
  • Updates group information, maintain, monitor & prepares group requirements
  • Works within the allocated budget for the front office
  • Enforces all cash-handling and credit policies
  • Upholds the hotel's commitment to hospitality
  • Maximize room revenue and occupancy by reviewing status daily. Monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees
  • Maintain required pars for all front office & stationary supplies
  • Monitor guest service scores, daily
  • Be knowledgeable of hotel property and in-house events
  • Be cognizant of area events and businesses. Develop the ability to provide the information and directions to such
  • Must be able to work all aspects of the front office, reservations system, PBX, check-in check-out procedures, etc.
  • Provide guests with information concerning hotel policies and amenities / services
  • Manage the Preventative Maintenance program ensuring all paperwork is turned into the Corporate office in a timely manner

    • Job Requirements :

  • Be self-motivated and able to work independently
  • Strong work ethic and a desire to succeed
  • Knowledge of Opera Cloud operating system a plus
  • Must be Flexible and able to work split shifts or fill-in shifts when associates call out
  • Clean background check, and reliable transportation a must
  • Minimum of two years hotel front desk supervisory experience or 4+ years hotel front desk operations
  • Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.
  • Minimum Associates degree
    • [job_alerts.create_a_job]

    House Assistant • Raleigh, NC, US

    [internal_linking.similar_jobs]
    Restaurant General Manager - Resort Blue Ridge Mountain | 80,000 - 85,000

    Restaurant General Manager - Resort Blue Ridge Mountain | 80,000 - 85,000

    Marvin Love and Associates • Raleigh, NC, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Confidential Resort Property | Southeastern U.A confidential, upscale mountain resort in the Southeast is seeking a strategic and service-driven. This high-impact role is equal in scope to the Execu...[show_more]
    [last_updated.last_updated_30]
    Assistant General Manager - Garner, NC

    Assistant General Manager - Garner, NC

    Panera • Garner, NC, US
    [job_card.full_time]
    At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day. Get ready to rise and come ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Wendy's • Creedmoor, NC, US
    [job_card.full_time]
    You'll be responsible for keeping the restaurant exceptionally clean and well-run.She / He will assist the General Manager in the day-to-day fast food restaurant operations and in leading the staff o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager (Raleigh)

    General Manager (Raleigh)

    Raleigh Marriott Crabtree Valley • Raleigh, NC, US
    [job_card.full_time] +1
    Concord Hospitality is seeking an experienced and driven.Raleigh Marriott Crabtree Valley.This role involves hiring, motivating, and leading teams while serving as the key liaison between the hotel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager

    Assistant Manager

    Hwy 55 Burgers / Tiny Frog, Inc. (NC) • Dunn, NC, US
    [job_card.full_time]
    Are you looking for a leadership position at a company with a purpose? Do you want to help grow a team on a mission to spread love and kindness through our little corner of the world? Hwy 55 is loo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Assistant General Manager

    Restaurant Assistant General Manager

    Shake Shack • Raleigh, NC, US
    [job_card.permanent]
    Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're commit...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Assistant General Manager

    Assistant General Manager

    North Carolina Staffing • Dunn, NC, US
    [job_card.full_time]
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We've been in the burger business for over 55 years so we know a little bit about success.We're ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Carrols Corporation • Raleigh, North Carolina, United States, 27616
    [job_card.full_time]
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success.We’re ...[show_more]
    [last_updated.last_updated_30]
    General Manager, North Hills (New Store)

    General Manager, North Hills (New Store)

    Veronica Beard • Raleigh, NC, US
    [job_card.full_time]
    We are seeking a passionate General Manager for our new store opening in February!.The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the cust...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Assistant General Manager

    Assistant General Manager

    Smithfield's Chicken 'N Bar-B-Q • Wake Forest, NC, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Smithfield's Chicken 'N Bar-B-Q is seeking top performers who desire to take their career and earnings to the next level!. Assistant General Manager Candidates Compensation and Benefits : .Top pay in ...[show_more]
    [last_updated.last_updated_30]
    Restaurant Assistant General Manager - Fast Casual - Raleigh, NC

    Restaurant Assistant General Manager - Fast Casual - Raleigh, NC

    HHB Restaurant Recruiting • Raleigh, NC, US
    [job_card.full_time]
    Are you a hardworking, service-minded leader with a real passion for the hospitality industry?.Are you looking to take a step towards building your restaurant manager career, instead of just workin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant General Manager

    Restaurant General Manager

    CAVA • Raleigh, NC, US
    [job_card.full_time]
    GENERAL MANAGER ~ GM ~ STORE MANAGER.Restaurant General Managers throughout the greater Raleigh area!.At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a M...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Burger King • Lillington, NC, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success....[show_more]
    [last_updated.last_updated_30]
    General Manager (Raleigh)

    General Manager (Raleigh)

    IMMSA • Raleigh, NC, United States
    [job_card.full_time]
    Are you a seasoned Business leader looking for an exciting growth opportunity? If so, we need to talk!.IMMSA is a leading manufacturer specializing in custom copper and aluminum busbars, connectors...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager

    General Manager

    Aqua-Tots Swim School • Raleigh, NC, US
    [job_card.full_time]
    General Manager – Aqua-Tots Swim Schools.We are saving lives by teaching children all over the world how to become safe and confident swimmers for life and we’re looking for a passionat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager with Sales Responsibilities

    Assistant General Manager with Sales Responsibilities

    Lodgco Hospitality • Raleigh, NC, US
    [job_card.full_time]
    Join Our Team as an Assistant General Manager with a Sales Edge!.Are you a hospitality professional who thrives on creating unforgettable guest experiences and driving revenue? We're looking fo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Atrium Hospitality • Cary, NC, US
    [job_card.full_time]
    Hotel : Raleigh Durham Embassy Suites 201 Harrison Oaks Blvd Cary, NC 27513.Full time Compensation Range : $90,000-$100,000. Compensation is determined based on a variety of factors, including experie...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Assistant General

    Assistant General

    Premium Velocity Auto LLC • Cary, NC, United States
    [job_card.full_time]
    Are you considering a career in automotive? Transfer your management and sales experience to an industry that will really get your career moving! Premium Velocity Auto / Jiffy Lube (PVA) is hiring no...[show_more]
    [last_updated.last_updated_30] • [promoted]