Customer Service Representative, Personal Lines Insurance

Customer Service Representative, Personal Lines Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life. As our Customer Service Representative on the Personal Lines Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Personal Lines Insurance team providing support, which includes processing policy changes, preparing evidence of insurance, policy audits, etc., all while maintaining the highest level of accuracy.

Our future colleague. We'd love to meet you if your professional track record includes these skills : High school diploma required. Property & Casualty license (or ability to obtain within 90 days). At least 1 year of Personal Lines Insurance experience. Two (2) years Customer Service experience. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. These additional qualifications are a plus, but not required to apply : Associates or Bachelors degree preferred. Experience working with EPIC. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are : Generous time off, including personal and volunteering. Tuition reimbursement and professional development opportunities. Charitable contribution match programs. Stock purchase opportunities. The applicable base salary range for this role is $34,700 to $64,600. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.