Part-Time Seasonal Front Desk Agent, Top of the Village

Front Desk Agent

At CoralTree, we serve from the heart always and in all ways. Our commitment extends to our owners, team members, and guests, as we strive to make a meaningful difference in every interaction. We believe that genuine connection is what people value most, so we prioritize bringing humanity into everything we do.

Performance | Integrity | Relationships | Empowerment | Innovation | Balanced Life

Our team members are the soul of CoralTree, embodying these values every day. Together, we reimagine the guest experience, drive creativity, and create signature moments that leave a lasting impact. Join us in making a difference!

As a Front Desk Agent, you will play an integral role in creating distinct and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests, assisting them with check-in and check-out processes to ensure they feel comfortable and welcome. Additionally, you will provide information about hotel services and amenities, promoting the unique offerings of our property.

Responsibilities

Welcome guests with enthusiasm and warmth, anticipating their needs and assisting with check-in and check-out processes.

Respond promptly to guest inquiries, maintaining a personal and welcoming spirit, regardless of the time of day or workload.

Create memorable experiences through a warm personality and the ability to relate to both guests and associates.

Take the initiative to resolve guest complaints, fostering loyalty and satisfaction.

Share personal passions and knowledge of hotel services and amenities to help guests feel at home.

Collaborate with team members to communicate guest feedback and needs to staff and management.

Manage multiple tasks efficiently in a fast-paced environment while ensuring accuracy and attention to detail.

Outdoor and Physical Responsibilities :

• Parking Lot Maintenance : Once daily, chains off the arrival parking spots to ensure the lot is properly organized. This may involve moving or adjusting the chains.
• Lockbox Management : Pick up lockboxes for late arrivals and place them in a secure location. On nights when lockboxes are used, ensure they are in place for the following day's arrivals.
• Weather Appropriate Attire : For any outdoor tasks, it is encouraged that agents wear weather-appropriate clothing, including shoes suitable for the conditions.

Item Pickup and Delivery :

Physical Requirements :

Additional Expectations :

Qualifications

Flexibility : Willingness to adapt to a demanding schedule, with varying workdays and hours.

Experience : Previous experience in providing service to others and assisting in creating authentic travel experiences is preferred.

People Person : A passion for serving others and creating exceptional guest experiences is essential.

Communication Skills : Strong verbal and written communication abilities, including legible and grammatically correct writing.

Multi-tasking Ability : Capable of handling multiple tasks while ensuring accuracy and detail-oriented service.

The hourly wage for this position is from $20.00-$23.00.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes :

This job posting will close on 12 / 30 / 2025 or until the position has been filled.