Associate Director, Program Management

Program Manager

At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact.

Position Summary

Effectively leads a team within Program Management or large Project Management function, ensures appropriate development and control of related processes and systems. With personal responsibility for a portfolio, the role holder is the primary client account and relationship manager for KBI PMO, driving business delivery and exemplary client service to maximum benefit for the company in a sustainable manner. The incumbent may provide training and mentorship to others.

Responsibilities

Client Management

• Oversees increased complexity in demand of projects, such as government-supported programs (BARDA, DOD etc), high profile clients of strategic importance.
• Responsible for relationship and account management for assigned clients / portfolios plus oversight of projects managed by direct reports.
• Provides sound judgments and technical / regulatory recommendations on drug development to clients.
• Cultivates client relationship. Provides timely and appropriate reporting of issues / risks to leadership.
• Manages client expectations efficiently. Maintains strong working relationships with all client representatives. Able to mend and / or develop client relationships.
• Supports PM-VOC process; recommends and / or implements initiatives to identify and address opportunities to improve client service.
• Primary point of contact for all client communications and coordination of third-party vendor and project needs.

Program Management

Staff Management

Business / Financial Management

PMO Support

Requirements

Salary Range : $160,000 - $190,000

Salary range provided per current averages and expectations. The salary and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, 401K matching with 100% vesting in 60 days and employee recognition programs.

About KBI : KBI Biopharma, Inc., a JSR Life Sciences company, is a global contract development and manufacturing organization (CDMO) providing fully integrated and accelerated drug development and biologics manufacturing services to life science companies. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products. Recognized for quality manufacturing, KBI delivers robust process development and cGMP manufacturing services across its six global locations in the USA and Europe.

KBI is a proud EEO / AA employer dedicated to building a diverse and inclusive workforce. We believe that innovation thrives in an environment where all voices are heard and valued. That's why we actively seek individuals from all backgrounds regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status and strongly encourage all qualified candidates to apply and bring their unique perspectives to our team.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.