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SchedulerAya Healthcare • Houston, TX, US
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Scheduler

Scheduler

Aya Healthcare • Houston, TX, US
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Medical Scheduler

Minivasive Pain and Orthopedics is looking for a full-time Medical Scheduler in Houston Texas. The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

Essential Functions :

  • Communicates with all appropriate parties regarding patient and procedure
  • Follows-up and ensures all documentation is obtained
  • Verifies if all authorizations have been obtained prior to scheduling procedures
  • Schedules and / or reschedules patient follow-ups and procedures
  • Coordinates transportation for our procedure patients if needed
  • Inform and provide patient with necessary information and instructions prior to procedure date
  • Follows-up on all Canceled or No-Show Patients
  • Check-out patients
  • Sends prescriptions to pharmacy via fax or e-mail
  • Move patients through appointments as scheduled
  • Answer telephone and deal with inquiries
  • Update patients information into database
  • Scans and files into patient docs on eCW
  • Manage filing and record keeping activities
  • Updates daily log for all patients office visits
  • Updates daily log of all patients who have confirmed procedures
  • Submits information to verification department for pre-authorization
  • Ensures completeness and accuracy of patients forms
  • Report statistics as required
  • Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and procedure and HIPAA requirements
  • Travels as necessary to other facilities
  • Other duties as assigned

Knowledge Skills and Abilities :

  • Knowledge of administrative and clerical procedures and systems such as word processing managing files and records and other office procedures and terminology
  • Strong computer skills with proficiency in Microsoft Office including Outlook Excel Word and eCW
  • Strong attention to detail
  • Ability to work independently by guiding oneself with little or no supervision and depending on oneself to get things done
  • Exceptional customer service and phone etiquette
  • Ability to communicate professionally with patients
  • Energetic with a desire to learn and develop new skills
  • Ability to travel between various locations if needed
  • Education and Experience :

  • High School diploma or GED
  • One (1) year of experience in a medical office scheduling setting
  • Benefits Offered :

  • 3 Medical Plans
  • 2 Dental Plans
  • 1 Vision Plan
  • Employee Assistance Program
  • Short and Long-Term Disability Insurance
  • Basic and Voluntary Life with AD&D Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays
  • Compensation to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

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    Scheduler • Houston, TX, US

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