CPQ Operational Process Specialist - Engineering & Manufacturing

Overview

Who We Are

ERMCO (Electric Research and Manufacturing Cooperative, Inc.) is a leading U.S. manufacturer of distribution transformers and engineered electrical solutions serving electric utilities, OEMs, and industrial customers across North America. Headquartered in Dyersburg, Tennessee, ERMCO delivers reliable, high-quality products that power homes, businesses, and communities every day.

With a commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and the energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO a trusted partner in delivering resilient, sustainable power infrastructure for the future.

Who You Are
ERMCO-ECI is seeking a CPQ Operational Process Specialist with an engineering and manufacturing background, skilled in maintaining a CPQ product development tool (Infor LN preferred) used to produce Bill-of-Material for distribution transformers and components serving electric utilities.

This role focuses on analyzing engineering & manufacturing processes and applying CPQ functionality to ensure seamless integration within the manufacturing plant. The ideal candidate combines the above expertise with strong critical thinking skills, thrives in a collaborative environment, and is driven to improve manufacturing workflow efficiency, accuracy, and quality.

*This position can be hybrid in Athens, GA or hybrid in Dyersburg, TN

Responsibilities

CPQ System Utilization

• Work with IT to align CPQ functionality with operational needs in engineering and manufacturing such as:
  • Workflows, work instructions, routings
  • Component part numbering and documentation
  • Product configuration & documentation
  • Change management & deviations
• Ownership of CPQ implementation through all phases of development
• Design, develop, and configure internal CPQ system to meet business needs
• Collaborate with various business stakeholders (manufacturing/supply chain/sales) to gather requirements and translate them into technical specifications
• Provide technical support to downstream teams utilizing internally maintained CPQ tools
• Support data integrity, reporting, and analytics to improve decision-making within the engineering and manufacturing teams.

ERP System Enablement & Support

• Provide end-user support and training to engineering and manufacturing associates to ensure adoption and effective use of relevant ERP tools.
• Participate in testing and validation of ERP changes impacting engineering and manufacturing to ensure accuracy, usability, and reliability.
• Collaborate with IT to review and advise on upgrades, new modules, and enhancements impacting engineering and manufacturing.

Collaboration & Integration

• Build strong partnerships with Sales and the engineering & manufacturing end users, acting as the liaison between these teams.
• Support ERP integration with existing/new Engineering & Manufacturing infrastructure.
• Collaborate Enterprise wide to ensure CPQ/ERP deliverables align with organizational goals and deliver measurable impact.

Qualifications

• Bachelor's degree in Engineering, Manufacturing Engineering, Mechatronics, Business/Information Systems, or related field
• 2+ years' experience managing a CPQ functionality across Engineering & Manufacturing, with preference for Infor LN (other ERP systems such as SAP, Oracle, or Microsoft Dynamics also considered).
• Strong understanding of building functional CPQ models for manufactured products.
• Ability to interpret engineering and manufacturing requirements to define CPQ/ERP functionality that aligns with and supports business processes.
• Experience with ERP reporting and analysis tools.
• Strong problem-solving and analytical abilities with a continuous improvement mindset.
• Excellent communication and collaboration skills, with the ability to work across departments and training end-users.
• Adaptability and eagerness to grow alongside an ever-evolving product development team.

Join ERMCO and TRANSFORM your career!