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Strategic Accounts Manager
Strategic Accounts ManagerMedtronic Plc • Boston, MA, US
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Strategic Accounts Manager

Strategic Accounts Manager

Medtronic Plc • Boston, MA, US
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Strategic Accounts Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 20% of travel to enhance collaboration and ensure successful completion of projects. The Strategic Accounts Manager is responsible for maximizing Medtronic's contractual position and commercial success with Integrated Delivery Networks (IDNs) and large hospital groups across the nation with a concentration on the US Federal Government (VA / DOD). This role focuses on strategic relationship management, contract-centric engagement, and commercial execution to drive revenue growth, margin optimization, and long-term partnerships for the Operating Unit (OU) and portfolio.

Key Responsibilities

  • Execute and implement strategic plans that address customer needs and organizational objectives, utilizing the EA Blueprint business planning process.
  • Proactively manage Medtronic's contractual position by engaging early on expiring contracts and ensuring competitive positioning.
  • Oversee the entire contract lifecyclefrom pre-contract planning through negotiation, execution, and fulfillmentensuring compliance, risk mitigation, and long-term value, supported by the pricing and contracting team.
  • Develop and implement post-award execution plans in collaboration with OU field teams and Strategic Account Liaisons, providing ongoing contract performance management to maximize contract revenue.
  • Lead new product launches, bulk deals, pricing discipline, and Average Selling Price (ASP) management to optimize enterprise revenue and margin.
  • Build and maintain trust-based relationships with supply chain, contracting officers, administrative, and clinical decision-makers to foster enterprise-wide partnerships.
  • Collaborate cross-functionally with sales leaders, Strategic Account Liaisons, Pricing & Contracting, supply chain, finance, and service teams to deliver tailored solutions and seamless contract execution.
  • Design competitive, value-driven offers and contracts that align customer and company objectives, leveraging advanced business and financial acumen.
  • Monitor account performance, identify growth opportunities, and mitigate risks using analytics and CRM tools.
  • Provide actionable insights and recommendations to support decision-making and long-term strategy.
  • Generate accurate forecasts, including opportunity management.
  • Demonstrate pricing discipline and ASP optimization strategies to maximize profitability and market share.
  • Influence and align internal and external stakeholders with varying objectives to drive consensus-based, high-value outcomes and close deals.
  • Stay current on industry trends, Medtronic innovations, and the competitive landscape to inform strategy and execution.
  • Ensure contract compliance with all US Federal Government regulations and requirements.

Required Qualifications

  • Bachelor's degree with a minimum of 5 years of relevant experience in account management, sales, or a related field.
  • Strong understanding of US Federal Government contracts and associated mechanics (including FAR, DFAR, TAA / COO, SDVOSB, OCONUS Operations).
  • Knowledge of the US Federal Government healthcare system, including structure, decision-making rights, and roles / responsibilities.
  • Nice to Have

  • Healthcare or medical devices experience.
  • Familiarity with corporate account structures and operations.
  • Proven expertise in contract management, negotiation strategies, and process leadership.
  • Advanced business and financial acumen for offer and contract design.
  • Deep commercial expertise in pricing strategies, ASP management, and competitive positioning.
  • Excellent interpersonal and communication skills, with the ability to influence at all organizational levels.
  • Strong strategic relationship management skills with administrative, supply chain, and clinical decision-makers.
  • Ability to work collaboratively across teams, manage multiple priorities, and drive operational execution.
  • Project management skills and proficiency with CRM, analytics, and contract management software.
  • Physical Job Requirements

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles : While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

    Benefits & Compensation

    Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

    Salary ranges for U.S (excl. PR) locations (USD) : $155,000.00 - $245,000.00 This position is eligible for an annual long-term incentive plan. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification / education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

    The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program).

    The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

    Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

    About Medtronic

    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

    Learn more about our business, mission, and our commitment to diversity here.

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

    If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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