A company is looking for a Customer Care Coordinator to provide exceptional service to guests.
Key Responsibilities
Assist guests with booking hotel rooms, dining, entertainment, and special events through inbound and outbound calls
Provide thoughtful solutions to guest inquiries and upsell experiences to enhance their journey
Represent the brand with professionalism and a focus on personalized service
Required Qualifications
1+ years of experience in a call center or customer service role
High School Diploma or GED
Strong computer navigation and multitasking skills
Positive energy and a commitment to excellence
Customer Care Coordinator • Murfreesboro, Tennessee, United States