Medical Claims Associate

Job Description

Make a Difference, Build Your Career at NRECA and Join Us as a Medical Claims Associate (Lincoln, NE)!

Join a team that's making an impact—and getting recognized for it! Our Lincoln-based Group Benefits team is hiring a Medical Claims Associate to deliver compassionate service and accurate claims support to our members across the country. And this position is eligible for NRECA's hybrid schedule which allows flexibility to work from home up to 2 days per/week.

We're proud to be named one of Lincoln's Best Places to Work—and we're looking for people who care deeply about helping others and want to grow with a mission-driven organization.

Who is NRECA?
NRECA is a unique national trade association providing advocacy, financial services, and business support services to over 900 consumer owned electric cooperatives across the country. NRECA employees are united by our mission, inclusive culture, collaborative workplace, and commitment to service excellence. As a “best place to work” employer, we operate with integrity, transparency, and a spirit of innovation.

What is the Insurance & Financial Services Department?
Are you ready to be part of a dynamic, inclusive, and mission-driven insurance and financial services team? The work we do to develop and administer industry-leading employee benefit plans and services are diverse and intellectually challenging, and the results help improve the quality of life for hard working Americans across the country.

At NRECA, we cultivate and reward a commitment to delivering service excellence to our members every day. Our culture emphasizes a strong sense of diversity, integrity and belonging, driven by our core values of collaboration, communication, creative problem solving, and accountability. If you are motivated by mission and values, as well as competitive pay and outstanding benefits, then this is the place for you.

What You'll Do

• Serve as a primary contact for member inquiries via phone, email, fax, and written correspondence

• Make outbound calls to members and providers as needed

• Ensure claims are processed accurately and in accordance with policy provisions

• Investigate and analyze medical, dental, and vision claims

What You'll Gain

• Competitive pay and outstanding benefits

• Medical, Dental, and Vision insurance

• Matching 401(k) and pension plan

• Wellness programs and professional development opportunities

• A supportive team and a culture that values your contributions

• NRECA's hybrid schedule which allows flexibility to work from home up to 2 days per/week.

Qualifications

What You'll Bring

• High school diploma required; Associate's degree preferred

• Medical office experience including reception work with exposure to the billing of medical claims and/or verifying medical benefits with insurance companies.

• Strong telephone customer service and communication skills

• Comfort using Microsoft Office and navigating computer systems

• Ability to multitask and meet quality and production goals

• Willingness to earn a medical terminology certification within 6 months of hire

• Ability to report to the office when required.

Work Schedule

• Position is eligible for the hybrid schedule which allows flexibility to work from home up to 2 days per/week.

• Work hours: Monday–Friday, 8:15 a.m. – 5:00 p.m.

• Occasional Saturday hours may be required

• Note: 100% remote work is not available

Essential Physical Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• This position primarily involves sedentary work, requiring the employee to sit for extended periods.

• Must have close visual acuity to perform activities such as viewing a computer screen, reading, and analyzing data.

• Requires manual dexterity for frequent use of a keyboard and other office equipment.

• Occasional light lifting (up to 10 pounds) may be required, such as handling files or office supplies.

• The employee must be able to communicate effectively in person, over the phone, and via email.

Ready to take the next step in your NRECA journey? Apply now and help us continue delivering excellence to our members!

Additional Requirement:

The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail humanresources@nreca.coop or call: 703-907-5992 - NRECA Arlington Human Resources. Please call 402-483-9275 - NRECA Lincoln Human Resources, for Lincoln, NE employment opportunities. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The U.S. Equal Employment Opportunity Commission (EEOC) recently released the 'Know Your Rights' poster, which updates and replaces the previous "EEO is the Law" poster and "EEO Is the Law Poster Supplement".

Pay Transparency Non-Discrimination. NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

E-Verify. As a Federal Contractor, NRECA is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.

For more information about life at NRECA please visit www.Electric.coop.