Billing Specialist (hybrid)

Overview

Stella Mental Health is a leading provider of breakthrough mental health treatments for stress, anxiety, depression, and symptoms of trauma. Our treatment approach pairs psychotherapy with cutting-edge modalities such as Stellate Ganglion Block (SGB), Ketamine Infusion Therapy, Spravato, and TMS to help our patients achieve lasting relief. We are a community of compassionate professionals who support each other and our patients throughout their healing journey.

About the Role

We are seeking a highly organized and detail-oriented Medical Billing Specialist to ensure accurate and timely payment for our patient services. You will play a critical role in our mission to provide breakthrough treatments for mental health conditions like trauma, stress, anxiety, and depression. This is a fantastic opportunity to contribute your expertise to a growing organization dedicated to patient-centered care. This is a hybrid position working out of our Westmont, IL clinic.

Responsibilities

• Review patient encounter documentation to ensure accurate CPT, ICD-10, and HCPCS coding for claims submission.
• Submit clean claims to insurance companies and manage any denials or claim issues through resolution.
• Collaborate with providers and medical staff to obtain necessary billing information.
• Generate patient statements, collect payments, and provide exceptional customer service to patients regarding billing inquiries via phone, email, and chat.
• Manage delinquent accounts, including sending accounts to collections when necessary.
• Process payer and patient refunds.
• Provide billing support and guidance to medical and support staff.
• Maintain up-to-date knowledge of and ensure compliance with all relevant billing regulations and guidelines.
• Maintain current medical billing certification and proficiency (CPC preferred).

Qualifications

DEI & Benefits

At Stella, we believe that diversity, equity, and inclusion are essential values that enrich our work environment and enhance our ability to serve diverse communities. We strive to integrate these values into every aspect of our organization, from hiring and training to policies and practices. We recognize that we have a responsibility to foster a culture of respect, empathy, and collaboration among our team, patients, and partners. Our vision is to be a leader in delivering patient-centered care that respects and celebrates diversity, promotes equity and inclusion, and improves health outcomes for all.

Benefits

Ready to Make an Impact?

If you are a motivated and experienced Billing Specialist with a passion for providing exceptional service, we encourage you to apply. We look forward to hearing from you!

Job Type : Full-time

The pay range for this role is :

20 - 24 USD per hour (Westmont Flagship)

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