Talent.com
Director, IT – Commercial Applications, BI & AI
Director, IT – Commercial Applications, BI & AIThe Planet Group • Richmond, VA, United States
Director, IT – Commercial Applications, BI & AI

Director, IT – Commercial Applications, BI & AI

The Planet Group • Richmond, VA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Title : Director, IT – Commercial Applications, Business Intelligence & Artificial Intelligence

Location : Richmond, VA (Hybrid, 3 days onsite weekly; relocation support available)

ABOUT OUR CLIENT

Our client is a global life sciences organization dedicated to improving patient outcomes through innovative therapies within the pharmaceutical sector. With a strong commitment to advancing treatment and expanding access for patients worldwide, the company continues to invest in its commercial capabilities, digital transformation, and data-driven decision-making. Headquartered in Richmond, VA, our client employs a globally distributed workforce and maintains a mission-centered culture of integrity, innovation, and collaboration.

POSITION SUMMARY

Our client is seeking a visionary and results-driven Director of IT to lead strategy, development, and optimization across Commercial Applications, Business Intelligence (BI), and Artificial Intelligence (AI) . This leader will play a pivotal role in shaping the digital roadmap, modernizing commercial technology platforms, and enabling advanced analytics across Sales, Marketing, Market Access, and Patient Services.

ESSENTIAL FUNCTIONS

Strategic Leadership

  • Develop and execute the IT roadmap for Commercial Applications, BI, and AI in alignment with corporate and commercial strategies.
  • Partner closely with Commercial, Data Science, and Analytics stakeholders to identify opportunities for innovation and operational excellence.
  • Lead cross-functional teams to deliver scalable, secure, and compliant technology solutions.

Commercial Applications

  • Oversee implementation, optimization, and lifecycle management of Veeva CRM and other core commercial platforms.
  • Ensure seamless integration between commercial systems, ERP platforms, data lakes, and third-party data sources.
  • Drive enhancements to support field force effectiveness, omnichannel engagement, and actionable insights for HCPs and patients.

    • Business Intelligence & Data Analytics

  • Lead BI strategy, including data architecture, visualization tools (e.g., Tableau, Power BI), and self-service analytics capabilities.
  • Develop KPIs and dashboards to monitor commercial performance, market dynamics, and customer engagement.
  • Ensure strong data governance, data quality, and compliance with relevant regulations (e.g., HIPAA, GDPR).

    • Artificial Intelligence & Advanced Analytics

  • Champion the adoption of AI / ML capabilities to improve targeting, forecasting, segmentation, and personalization.
  • Collaborate with data science teams to operationalize predictive and prescriptive analytics solutions.
  • Assess emerging technologies and vendor solutions to accelerate AI maturity across the organization.

    • MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s degree or MBA preferred.
  • 10+ years of progressive IT leadership experience, including at least 5 years within the pharmaceutical or life sciences industry.
  • Proven experience managing commercial applications, BI platforms, and AI initiatives.
  • Deep understanding of commercial pharma operations, data ecosystems, and regulatory environments.
  • Strong vendor management, project delivery, and stakeholder engagement skills.
  • Experience with cloud platforms (e.g., AWS, Azure), data lakes, and modern data stack tools.

    • COMPETENCIES / ATTRIBUTES

  • Familiarity with Veeva CRM, IQVIA data assets, and AI / ML frameworks.
  • Strong change management capability and experience with agile delivery models.
  • Excellent communication, leadership, and influencing skills across all levels of the organization.

    • GUIDING PRINCIPLES & CONDUCT EXPECTATIONS

    Employees are expected to demonstrate integrity, ethical behavior, and accountability in alignment with our client’s guiding principles. This includes :

  • Upholding strong ethics and integrity under all circumstances.
  • Understanding and adhering to relevant policies and regulatory obligations.
  • Promoting a culture of transparency and speaking up when concerns arise.

    • For people leaders, additional expectations include reinforcing risk awareness, fostering team accountability, and modeling a strong Speak Up culture.

    COMPLIANCE OBLIGATIONS

  • Maintain a strong commitment to compliance, ethical conduct, and adherence to internal and external policies.
  • Ensure awareness of risk, ongoing oversight, and mitigation within assigned responsibilities.
    • [job_alerts.create_a_job]

    Director Commercial It • Richmond, VA, United States

    [internal_linking.similar_jobs]
    IT Operations Manager

    IT Operations Manager

    Presidio Networked Solutions, LLC • Richmond, VA, United States
    [job_card.full_time]
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Indevco North America Inc • Doswell, VA, US
    [job_card.full_time]
    We are seeking a motivated and experienced Director of Operations to join our team at INDEVCO North America.The Director of Operations will manage all Manufacturing at our Doswell Location and thei...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDash • Ruther Glen, VA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Market Operations

    Team Lead, Market Operations

    Carvana • Hopewell, VA, US
    [job_card.full_time]
    At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Director / BCBA SIGN-ON BONUS $4,000 - Colonial Heights

    Clinical Director / BCBA SIGN-ON BONUS $4,000 - Colonial Heights

    TASKids • Colonial Heights, VA, US
    [job_card.part_time]
    Taskids VA Clinical Director : Richmond / Colonial Heights, VA.Benefits of Growing with Taskids : .Competitive Pay, Based on Education and Experience. Family Focused ABA! Our Clinical Directors focus on ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Safety Director - Virginia

    Safety Director - Virginia

    Linder Industrial Machinery Company • Chester, VA, US
    [job_card.full_time]
    Linder Industrial Machinery Company.Florida, Georgia, Virginia, South Carolina, and North Carolina.Linder's commitment to delivering superior industrial machinery solutions is shared by our lea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Regional Sales

    Director of Regional Sales

    GRAYWOLF INTEGRATED CONSTRUCTION COMPANY • Hopewell, VA, US
    [job_card.full_time]
    VP of Sales and Preconstruction.Full-Time Position – Exempt / Salary.As the Director of Industrial Sales, you will be responsible for revenue generation and increasing the profitability of the ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Information Technologist IV - Digital Trainer

    Information Technologist IV - Digital Trainer

    Agil3 Technology Solutions (A3T) • Fort Lee, VA, US
    [job_card.full_time]
    The Digital Trainer shall support current releases of all OS and applications including responsibility for systems analysis, diagnosis and troubleshooting, Information Assurance (IA) initiatives, a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Territory Sales Manager - South Texas

    Territory Sales Manager - South Texas

    Indevco North America Inc • Doswell, VA, US
    [job_card.full_time]
    INDEVCO North America Inc is a leading manufacturer of building materials, made right here in the USA.We are a family-owned business that was founded in 1956. Our Barricade Building Products and Per...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Territory Sales Manager - North Texas

    Territory Sales Manager - North Texas

    Indevco North America Inc • Doswell, VA, US
    [job_card.full_time]
    INDEVCO North America Inc is a leading manufacturer of building materials, made right here in the USA.We are a family-owned business that was founded in 1956. Our Barricade Building Products and Per...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Ruther Glen, VA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Surgical Services

    Director of Surgical Services

    CoreHire • Hopewell, VA, US
    [job_card.full_time]
    Director of Surgical Services Full-Time (No Weekends).We are seeking an experienced and dynamic.The Director is responsible for ensuring safe, high-quality patient care and operational excellence a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director Surgical Services OOJ - 35673

    Director Surgical Services OOJ - 35673

    Hatch Global Search • Hopewell, VA, US
    [job_card.full_time]
    A Director of Surgical Services is responsible for the overall leadership, planning, and management of all perioperative services within a healthcare facility. They oversee the efficient and safe de...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Applications Engineer

    Applications Engineer

    VSP Technologies • Prince George, VA, US
    [job_card.full_time]
    The Applications Engineer is a versatile resource for our Specialists, Engineers, and Business Unit Directors, providing engineering, technical, sales, and site support to company personnel and cus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, IT - Commercial Applications, BI & AI

    Director, IT - Commercial Applications, BI & AI

    The Planet Group • Richmond, VA, US
    [job_card.full_time]
    Director, IT – Commercial Applications, Business Intelligence & Artificial Intelligence.Richmond, VA (Hybrid, 3 days onsite weekly. relocation support available).Our client is a global life sci...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, IT Commercial Applications, BI & AI (Richmond)

    Director, IT Commercial Applications, BI & AI (Richmond)

    The Planet Group • Richmond, VA, US
    [job_card.part_time]
    Director, IT Commercial Applications, Business Intelligence & Artificial Intelligence.Richmond, VA (Hybrid, 3 days onsite weekly. relocation support available).Our client is a global life sciences...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Data Center Development & Construction (Richmond, VA)

    Director, Data Center Development & Construction (Richmond, VA)

    American Real Estate Partners LLC • Richmond, VA, US
    [job_card.full_time]
    Headquartered in the Greater Washington area, American Real Estate Partners (AREP) is a US-based leading institutional fund manager and real estate partner with over $13 billion deployed across key...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    IT Administrator (Virginia)

    IT Administrator (Virginia)

    Fullscript • Colonial Heights, VA, US
    [job_card.full_time]
    We’re an industry-leading health technology company on a mission to help people get better.We started in 2011 with one simple idea. Make it easier for practitioners to access the products they...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]