Customer Support Specialist

We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Miami FL. This role is ideal for someone who enjoys assisting clients resolving inquiries and contributing to a positive customer experience. The Customer Support Specialist will serve as a key representative of the company ensuring clear communication timely support and a professional service environment.

Responsibilities

Provide professional and courteous assistance to customers via phone and email.

Address inquiries resolve concerns and ensure high levels of satisfaction.

Maintain accurate documentation of customer interactions and solutions.

Collaborate with internal teams to support client needs and improve processes.

Follow established procedures to ensure consistent and high-quality service.

Uphold company standards in communication organization and customer care.

Qualifications :

Strong communication and interpersonal skills.

Excellent organizational abilities and attention to detail.

Ability to manage multiple tasks while staying focused and professional.

Problem-solving mindset with a proactive approach to customer support.

Basic computer proficiency and ability to learn internal systems quickly.

Additional Information :

Competitive salary : $52000 $56000 per year .

Career growth and professional development opportunities.

Supportive team environment with a clear path for advancement.

Valuable skill-building in communication service and operations.

Full-time stable position with long-term potential

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1