Position Summary
The Chief Medical Officer (CMO) serves as the organization’s senior clinical executive and physician leader, providing strategic oversight and executive leadership for all medical, behavioral health, and integrated care services. Reporting directly to the Chief Executive Officer, the CMO is a key member of the Executive Leadership Team and is responsible for advancing clinical excellence, improving health outcomes, strengthening integrated and value-based care, and ensuring regulatory compliance across the organization.
The CMO partners closely with executive, clinical, and operational leaders to align clinical strategy with the organization's mission, financial sustainability, and community needs. This role plays a critical leadership role in fostering a culture of quality, accountability, provider engagement, and whole-person care—particularly for underserved and vulnerable populations.
Essential Duties and Responsibilities:
Executive & Strategic Leadership
- Serve as the organization’s chief clinical strategist, setting the vision and direction for high-quality, patient-centered, and integrated care delivery.
- Partner with the CEO and Executive Leadership Team to develop and implement clinical and organizational strategic plans.
- Provide clinical leadership in support of service line growth, new program development, and grant-funded initiatives.
- Champion innovation in care delivery, including telehealth, population health management, care coordination, patient centered medical home, and evidence-based models of care. Actively participates in the care of patients.
- Support and guide the organization’s transition to and optimization of value-based and alternative payment models.
Clinical Quality, Safety & Compliance
- Establish, implement, and oversee evidence-based clinical standards, protocols, and guidelines across medical and behavioral health services.
- Lead clinical quality improvement initiatives focused on outcomes, patient safety, access, equity, and patient experience.
- Monitor and analyze quality metrics, UDS measures, behavioral health outcomes, and value-based performance indicators.
- Ensure compliance with HRSA Health Center Program Requirements, CMS regulations, state and federal laws, and payer requirements.
- Participate in HRSA Operational Site Visits (OSVs), FTCA applications, PCMH recognition, accreditation and clinical risk management activities.
- Collaborate with Quality and Compliance leadership to ensure continuous readiness and audit and survey preparedness.
- Review patient grievances; recommend and implement measures to address them.
Integrated & Whole-Person Care
- Promote and strengthen integrated primary care and behavioral health models, including collaborative care and team-based approaches.
- Ensure coordination and continuity of care across primary care, behavioral health, substance use disorder services, and ancillary services.
- Advance health equity strategies that address disparities and improve outcomes for underserved populations.
Physician Leadership & Workforce Engagement
- Provide leadership, mentorship, and performance oversight to medical and behavioral health providers through service line leaders.
- Partner with Human Resources and clinical leadership on provider recruitment, onboarding, credentialing, and retention strategies.
- Promote provider engagement, wellness, professional development, and a culture of accountability and continuous improvement.
- Support ongoing clinical education, training, and competency development.
Governance, Communication & External Relations
- Serve as the senior clinical representative to the Board of Directors, medical staff, community partners, payers, and external stakeholders.
- Support medical staff governance, including bylaws, policies peer review, and credentialing oversight, as applicable.
- Represent the organization in professional, regulatory, payer, and community forums as needed.
- Establish and maintain effective communication across clinical disciplines and leadership teams.
Supervisory Responsibilities
- Provides executive oversight through, clinical leaders, and service line leadership.
- Ensures appropriate performance management, coaching, and professional development consistent with organizational policies and applicable laws.
- Participates in hiring, evaluation, corrective action, and succession planning for clinical leadership roles, as appropriate.
Qualifications
Education & Licensure
- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school is required.
- Board certification in Family Medicine, Internal Medicine, or another primary care specialty required.
- Licensed or eligible for licensure to practice medicine in the State of Missouri.
Experience
- Minimum of 5–7 years of progressive physician leadership experience, with demonstrated executive or senior leadership responsibilities.
- Prior experience as a Chief Medical Officer, Medical Director, or equivalent physician executive role strongly preferred.
- Demonstrated experience working within an FQHC, community health center, or safety-net healthcare environment strongly preferred
- Direct experience with behavioral health services and integrated care models strongly preferred.