Customer Service Advocate IIVirtualVocations • Fontana, California, United States
Customer Service Advocate II
VirtualVocations • Fontana, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Service Advocate II - Outbound.
Key Responsibilities
Reaches out to members and / or providers for educational or informational purposes
Serves as the front-line support on various member and / or provider inquiries
Documents information for quality and performance tracking through CRM applications
Required Qualifications
High School diploma or GED required
1 - 2 years of related experience required
Experience in a contact center environment preferred
May require vocational or technical education in addition to prior work experience
Continuous learning education may be necessary
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