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Director of Surgical Services
Director of Surgical ServicesCommunity Health System • Fort Wayne, IN, United States
Director of Surgical Services

Director of Surgical Services

Community Health System • Fort Wayne, IN, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

This position is for a full time Director of Surgical Services at Dupont Hospital in Fort Wayne, IN.

Benefits include : Medical, Vision, Dental, 401k match & more.

Why Dupont?

  • Only hospital in the world with five robotic Centers of Excellence.
  • CMS 4 rating, Leapfrog "A", 4.7 Google rating

Job Summary

The Director of Surgical Services provides strategic leadership and operational oversight for the surgical services department, ensuring the delivery of safe, high-quality patient care. This role is responsible for departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency.

Essential Functions

  • Oversees daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation to support safe and efficient patient care.
  • Develops and implements departmental goals, policies, and procedures that align with organizational objectives and promote high standards of surgical care.
  • Ensures compliance with all regulatory and accreditation requirements, including The Joint Commission and CMS standards.
  • Leads quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
  • Prepares, monitors, and manages the departmental budget, implementing cost-saving measures while maintaining high standards of care and service delivery.
  • Collaborates with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
  • Recruits, hires, and retains highly qualified surgical services staff, providing mentorship, fostering professional development, and promoting continuing education opportunities.
  • Monitors and evaluates patient care processes and outcomes, addressing patient concerns and implementing strategies to improve satisfaction and experience.
  • Drives initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals through effective leadership and management practices.
  • Responds to and resolves patient care issues, complaints, and incidents, conducting investigations and implementing corrective actions as necessary.
  • Maintains current knowledge of industry trends, clinical best practices, and emerging technologies, ensuring the department remains competitive and compliant with evolving standards.
  • Establishes and monitors key performance metrics, using data-driven insights to identify opportunities for improvement and to measure departmental success.
  • Collaborates with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment, ensuring availability and proper utilization.
  • Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facility's market position.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

    • Qualifications

  • Bachelor's Degree in Nursing, Healthcare Administration, or related field required
  • Master's Degree in Nursing, Healthcare Administration or a related field preferred
  • 4-6 years of clinical experience in surgical services required
  • 2-4 years of progressive leadership experience in surgical services or perioperative settings required

    • Knowledge, Skills and Abilities

  • Strong understanding of surgical procedures, practices, and technology.
  • Strong leadership ability with organizational, communication, negotiation and decision-making skills.
  • Ability to analyze data and use metrics to drive decision-making and improvements.
  • Ability to gather information, delegate and support teams.
  • Ability to evaluate situations to make effective decisions, provide solutions and improve work processes.
  • Excellent human relations, oral and written communications skills, and ability to meet customer needs.
  • Ability to partner with customers, peer and others.
  • Promotes the organization's purpose and ambition. Encourages and values diversity.

    • Licenses and Certifications

  • RN - Registered Nurse - State Licensure and / or Compact State Licensure required
  • BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
  • ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required

    • INDLEAD

    To apply, please email heather_stirdivant@chs.net

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