Technical Printer Support RepresentativeVirtualVocations • Grand Rapids, Michigan, United States
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Technical Printer Support Representative
VirtualVocations • Grand Rapids, Michigan, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Printer Support Representative I (Laser).
Key Responsibilities
Provide technical support to customers via phone, email, and chat
Analyze and troubleshoot complex laser printer issues
Document interactions and resolutions using available software tools
Required Qualifications
High school diploma or equivalent
Previous customer service or call center experience
Knowledge of PC operating systems such as Windows and / or MAC
Intermediate to advanced skills with internet navigation and MS Office
Reliable high-speed internet connection and a distraction-free workspace
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Technical Support Representative • Grand Rapids, Michigan, United States
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