Technical Printer Support RepresentativeVirtualVocations • Grand Rapids, Michigan, United States

Technical Printer Support Representative

VirtualVocations • Grand Rapids, Michigan, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Technical Printer Support Representative I (Laser).

Key Responsibilities

Provide technical support to customers via phone, email, and chat

Analyze and troubleshoot complex laser printer issues

Document interactions and resolutions using available software tools

Required Qualifications

High school diploma or equivalent

Previous customer service or call center experience

Knowledge of PC operating systems such as Windows and / or MAC

Intermediate to advanced skills with internet navigation and MS Office

Reliable high-speed internet connection and a distraction-free workspace

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Technical Support Representative • Grand Rapids, Michigan, United States

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