Volunteer Coordinator

Job Description

Job Description

Description :

Job Title : MOW Volunteer Coordinator

Work Location : Massillon MOW

Division / Department : MOW

Reports to : HCBS Manager

Job Status : Full-Time

Job Summary

Oversee the daily aspects of scheduling and supporting the volunteers who assist with meal deliveries in the Meal on Wheels program. This includes but is not limited to, recruiting, training, scheduling, retention, reporting and maintaining a volunteer database. Assist with daily meal deliveries as needed.

Responsibilities :

• Oversees all aspects of the volunteer schedule to include : create, maintain and distribute monthly schedule for all sites, handle changes with volunteers (conflicts, call-offs, etc.), fill open routes, communicate with leadership in advance when multiple routes are open, and communicate daily changes to site coordinators.
• Maintain a up to date and accurate volunteer database.
• Provide monthly reporting : number of volunteers and hours, number of permanent open routes, active and inactive volunteers, etc.
• Develop and oversee a retention plan for current volunteers including : contests, incentives, recognition, etc.
• Develop and oversee a volunteer recruitment plan including development and execution of short and long-term strategies.
• Administer quarterly volunteer training.
• Speak at various outreach meetings to increase the number of volunteers for the organization.
• Coordinate communications with the site coordinators regarding placement of volunteers.
• Train new volunteers to ensure their suitability to the position and their placement on the volunteer roster.
• Deliver meals when there are not enough volunteers to cover routes.
• Plan and coordinate volunteer banquets ensuring appropriate recognition.
• Assist with fundraising events.

Standard Job Functions

Requirements : Requirements