Job Summary
We are seeking an experienced ServiceNow Developer with strong hands-on expertise in Integrated Risk Management (IRM) , Governance, Risk & Compliance (GRC) modules. This role involves designing, configuring, and enhancing IRM / GRC applications, building automated workflows, and delivering scalable, upgrade-safe solutions supporting enterprise risk, compliance, and audit programs.
Key Responsibilities
- Configure and enhance IRM / GRC modules : Risk, Controls, Compliance, RCSA, Assessments, Indicators, Issues & Remediation .
- Configure and customize ServiceNow Playbooks to guide users through compliance, audit, and remediation workflows.
- Build workflows, scoring models, assessment templates, compliance mappings, and automation using Flow Designer, Business Rules, Script Includes, Client Scripts , and UI Policies .
- Develop platform components : tables, ACLs, data policies, CMDB relationships , integrations, and upgrade-safe configurations.
- Participate in requirements gathering, solution design, development, testing, documentation, and release management.
- Partner with Risk, Compliance, Audit, and IT stakeholders to translate requirements into effective solutions.
Required Skills
510 years ServiceNow development experience, including 3+ years in IRM / GRC .Deep understanding of Risk, Controls, RCSA, Compliance, Issues, Indicators .Proven experience configuring and extending ServiceNow Playbooks .Strong scripting skills : JavaScript, Glide API, REST APIs .Deep understanding of workflows, Flow Designer, ACLs, and platform configuration.Familiarity with regulatory frameworks (SOX, NIST, PCI, ISO, HIPAA).Experience designing assessment workflows and control testing frameworksExcellent communication and problem-solving abilitiesPreferred
Certifications : CSA, CIS-Risk, CIS-GRC, CIS-IRM, CAD .Experience in finance, insurance, healthcare, or other regulated industries.