A company is looking for a Virtual Branch Representative to join their call center team.
Key Responsibilities
Answer incoming calls from members and assist with their inquiries
Process transactions and complete member requests accurately
Provide exceptional customer service while adhering to policies and procedures
Required Qualifications
1-2 years of retail banking or call center experience
Ability to build sustainable relationships and trust with members
Willingness to learn about the company's products and services
Desire to enhance the banking experience for members
Branch Representative • Arvada, Colorado, United States