Sr. Internal Communications Specialist

Job Description

Enter Job Description...
The Internal Communications Senior Specialist plans, writes, edits, and produces internal communications content. The IC Sr. Specialist collaborates with departments across the agency to develop clear, accurate, and consistent messaging that supports organizational priorities. The position is responsible for the day-to-day maintenance of the agency s intranet. Responsibilities will be diverse and engaging, including, but not limited to:

• Develop, write, edit, and deliver internal communications across multiple formats and channels, including email, intranet, in-person presentations, digital signage, and print materials.
• Maintain the agency s intranet, including creating content and sites, updating pages, and overseeing a network of departmental content managers.
• Manage the agency s intranet content calendar, ensuring messages are strategically timed, accurate, and aligned with organizational priorities.
• Review, edit, and ensure quality and consistency of intranet content submitted by department contributors, applying agency style, tone, brand, and accessibility standards.
• Create, update, and maintain digital signage content.
• Plan, coordinate, and/or support internal events and initiatives, including monthly all-hands meetings, Topics @ 12, employee appreciation and recognition events.
• Take and edit photos for publishing on the agency intranet.
• Support video projects, including storyboarding, filming, post-editing.

Minimum Qualifications

• 5 years of professional experience in internal communications, corporate communications, or related field.
• 2 years of project management experience

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

• Familiarity working on websites, including designing new pages and creating content
• Experience communicating with remote-work employees
• Experience with photography or video production
• Engaging writing techniques for internal audiences
• Incorporating equity and inclusion into communication practices
• Ability to leverage various communication channels and tools to engage with target audiences
• Knowledge of Associated Press writing style
• Leveraging various communication channels and tools to engage with target audiences

Skill Requirements

• Fostering an inclusive workplace by valuing and leveraging diversity, equity, and inclusion to uphold Community Transit s Core Values and achieve the organization s vision and mission. Inspiring and fostering team commitment, pride, and trust. Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
• Working cross-functionally with strong interpersonal communication
• Excellent written and visual communication and editing ability
• Creating and utilizing content calendars and schedules
• Project management
• Time management, meeting deadlines, multi-tasking, and adjusting to changing priorities
• Attention to detail
• Proficiency with Microsoft O365

Preferred Skills and Knowledge

• Graphic design techniques
• Fluency in another language other than English
• Transit industry experience
• Bachelor's degree in communications, public relations, journalism, English, marketing, or related field.

Brief Job Description:

Under the guidance of the Internal Communications Manager, the Sr. IC Specialist plans, writes, edits, and produces internal communications content. The position is responsible for the day-to-day maintenance of the agency s intranet. Responsibilities will be diverse and engaging, including, but not limited to:

• Develop, write, edit, and deliver internal communications across multiple formats and channels.
• Maintain the agency s intranet, including creating content and sites, updating pages, and overseeing a network of departmental content managers.
• Manage the agency s intranet content calendar.
• Review, edit, and ensure quality and consistency of intranet content submitted by department contributors.
• Create, update, and maintain digital signage content.
• Plan, coordinate, and/or support internal events and initiatives.
• Take and edit photos for publishing on the agency intranet.
• Support video projects, including storyboarding, filming, post-editing.

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Meet Your Recruiter

Anjali Tirupati