Service Coordinator (BDC) / Receptionist

Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country. Join us on our way to the top!

We offer an excellent compensation package for full-time employees including :

• 401K / Profit Sharing
• Health / Dental / Vision
• Personal Time Off Policy
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly, company wide, celebration

Responsibilities

Answer customer calls and establish follows-up after Service appointments.

Respond quickly to internet, phone and live chat inquiries.

Making Service appointments for guest.

Manage inbound and outbound calls, emails, and other communications.

Follow up with no-show appointments, calling on parts and working on other list to have customers to come in for their service.

Keeping positive relationships with teammates, Service team and dealership management.

Scanning for Service and Parts invoices

Office duties.

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Valid driver’s license

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.