Sr. Manager, Platform Engineering

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At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position provides oversight to an assigned group within Platform and Cloud engineering and is responsible for supporting and leading the design, development, implementation, and support of platform engineering, infrastructure automation, devops, and continuous delivery. This position manages the 24x7x365 operational support of systems, operating systems, software, firmware, servers, and application support. This position focuses on internal and external customers to provide best in class service, with an emphasis on efficient resource management and audit controls.

Essential Functions

Lead teams in architecture and engineering of continuous delivery, cloud, containers, and services

Manage a team of senior and mid-level engineers providing leadership, mentoring, coaching, career development and feedback.

Lead complex and high visibility end to end projects through design, budgeting, testing, implementation and performance monitoring

Partner with security, network, and software delivery on continuous improvement of infrastructure platform

Participate in and support initiatives for Business Continuity and Disaster Recovery Planning.

Manage Vendor relationships and contract negotiations for Company's computing platform

Guide efforts applied to identification, enhancement and automation of applications and systems

Enforce test policies and procedures are followed

Provide input for employee selection, training, guidance, performance management and development to ensure department objectives and Service Level Agreements (SLA) are met.

Actively contribute toward the vision, organization and leadership of the PCE department.

Enhance and mature the Agile software development lifecycle within PCE department by applying industry best practices & processes.

Keep management informed of department progress, problems and solutions

Promote DevOps principles, collaborate with other groups within PCE department

Guide departments in understanding the technical solutions and defining ROI for related to proposed solutions

Support the company's commitment to protect the integrity and confidentiality of systems and data

Minimum Qualifications

Education and experience typically obtained through completion of a Bachelor's Degree in Computer Science and / or 6 or more years of related industry experience

Four or more years of prior leadership experience or team lead experience

Experience and strong technology background with DevOps practices, continuous delivery concepts, application development, delivery, operations

Experience with state of the art technology, architecture and design concepts, operating systems, database systems, computer networking, and security

Experience with open source frameworks and tools

Ability to own and manage technical debt and security vulnerabilities

Demonstrated experience leading the introduction of new technologies and standards into an evolving environment

Ability to define KPIs and implement the processes required to measure, monitor and meet

Direct experience across a wide range of technology domains, including cloud computing services, distributed middleware, storage, and big data analytics platform

Proven experience in Agile and DevOps software development philosophy, methodologies, practices, and procedures

Demonstrate ability to work effectively in cross-functional groups and generate results

Must be able to excel in a fast paced environment with multiple priorities

Work experience that demonstrates a strong sense of ownership, urgency, and drive

Ability to envision project goals, product architectural solutions, and focus on details and tasks to ensure successful implementation

Ability to work independently and handle multiple deadline-driven projects simultaneously.

Experience with comprehensive technology delivery that is secure and reliable including disaster recovery planning and operations, storage area network and redundant, highly available server and network architectures.

Proven leadership skills in leading technical teams and their interaction across an organization.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Preferred Qualifications

Three or more years of experience in the following

System automation, scripting, Chef, Puppet or similar

Cloud technologies

VMWare, AWS, or similar

Continuous delivery

Additional related education and / or experience preferred.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Base Pay Scale

Phoenix, AZ / Chicago, IL in USD per year is : $158,000 - $210,000.

New York, NY / San Francisco, CA in USD per year is : $189,000 - $240,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

Some of the Ways We Prioritize Your Health and Happiness

Healthcare Coverage –Competitive medical (PPO / HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

401(k) Retirement Plan –Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

12 weeks of Paid Parental Leave

Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

Equal Employment Opportunity

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

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