Field Representative - Central Valley

Job Description

Job Description

For over a century, the Workers' Compensation Insurance Rating Bureau of California (WCIRB) has been California's trusted, objective provider of actuarially based information and research, advisory pure premium rates and educational services integral to a healthy workers' compensation system. The WCIRB is a California unincorporated, private, nonprofit association comprised of all companies licensed to transact workers' compensation insurance in California. The operations of the WCIRB are funded primarily by membership fees and assessments; no state money is used to fund its operations. The WCIRB is a stable company and a proven leader in the workers’ compensation insurance industry nationwide.

The WCIRB performs a number of functions to accurately measure the cost of providing workers' compensation benefits and ensure a healthy workers’ compensation system. To learn more about our company, please visit About Us | WCIRB California. The WCIRB employs approximately 175 people with an average tenure of over 10 years. We are committed to fostering a healthy, safe and diverse work environment leading to a dedicated, collaborative and innovative workforce,

Summary

This is a field-based position, with work performed from a home office and travel to insureds’ locations as required.

The Field Representative uses significant independent judgment in applying knowledge of the workers’ compensation insurance standard classification system and of WCIRB procedures to analyze information collected and to determine the standard classifications that apply to a policyholder’s operations. Working independently, the Field Representative is responsible for (1) classification inspection reports, (2) Test Audits of payroll, (3) Test Audits of claims classifications, and (4) general email and phone correspondence with insurers, agents and brokers and employers.

Core areas of responsibility include :

1 . Field Representatives are expected to meet established quality and quantity requirements reflected in the Standard Performance Requirements including :

• Production : The Field Representative is required to hit production goals for inspections (Original, Renewals, Special and Targeted) and Test Audits.
• Quality : The Field Representative is required to produce both a quality inspection and test audit that are reflective of a business classification and payroll.

2. Field Representatives meet and interact directly with California business owners, with a primary responsibility of delivering a positive customer experience through accessibility, responsiveness, and professional conduct.

Essential Duties and Responsibilities

Qualifications

To perform this job successfully, the individual must be able to execute the tasks discussed in this job description. The requirements listed below are representative of the knowledge, skills and / or ability required. Reasonable accommodations, as required by ADA, may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations

Valid California driver’s license required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perks & Benefits

At the WCIRB, we go the extra mile to keep our employees happy and healthy.

Proud to be recognized as a Plan Sponsor of the Year finalist for our commitment to retirement readiness through strong 401k and pension offerings.

Some of our benefits and perks include :

WCIRB is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Thank you for your interest in the WCIRB.