Security Officer
The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. Along with exciting gaming action, The Rose Gaming Resort provides a luxury hotel, eight bars and restaurants, a space for meetings and events, 50,000+ square foot gaming space and over 1,650 Historical Horse Racing machines, and over 80 acres of green space. The Rose Gaming Resort generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.
Job Summary
As a Security Officer, you will be responsible for ensuring the safety and security of our gaming property and its patrons. Your duties will include responding to security incidents and providing a visible security presence in the property. You will also observe patrons participating in gambling activities to detect and respond to infractions of house rules. You will be expected to maintain a high level of professionalism, customer service, and integrity while representing the casino in all interactions with guests. We are looking for someone who is attentive, reliable, and capable of making sound judgment in difficult situations.
Check identification for gaming floor admittance.
Maintain crowd control, ensuring a friendly environment and defusing guest profanity.
Stands post for extended times as assigned by manager.
Essential Duties and Responsibilities :
Controls and diffuses potential problems and assists employees and guests in emergencies.
Will be required to drive a company vehicle.
Investigate incidents and compose written reports, as well as observing, handling, and reporting procedural violations and illegal activity.
Performs other duties as assigned.
Required Skills and Abilities :
Virginia Racing Commission License.
Valid Driver's License with a minimum of three (3) years driving experience.
Records investigation and incident reports in a timely manner.
Assists with the transfer of money from gaming floor.
Education and Experience :
Experience within law enforcement, military, security, or customer service to equal one year, or pursuing a degree in law enforcement, criminal justice, related field, or in-pursuit of one of these degrees.
Successful completion of an in-house training program.
Ability to communicate and comprehend information and ideas in spoken and written English so others will understand.
Ability to accept, prioritize and follow through on work direction.
Physical Requirements & Working Conditions :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
Security Officer • Dumfries, VA, US