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Client Services & Support Coordinator
Client Services & Support CoordinatorColeman Information Technology Grou • Pleasant Hill, CA, US
Client Services & Support Coordinator

Client Services & Support Coordinator

Coleman Information Technology Grou • Pleasant Hill, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Client Services & Support Coordinator

We’re looking for a motivated and detail-oriented Client Services & Support Coordinator to manage scheduling, coordinate service delivery, and track support activity. This role supports clients and internal teams by ensuring smooth, accurate, and efficient IT service operations.

Key Responsibilities

  • Respond to client inquiries and support requests promptly.
  • Manage service calendars and customer database.
  • Track and update support tickets, documentation, and reports.
  • Generate and present service delivery reports.
  • Collaborate with staff, vendors, and management for efficient service.
  • Assist with process improvements and identifying business opportunities.

Skills & Qualifications

  • Strong communication (written and verbal) and follow-up skills.
  • Proficient in Microsoft Office, CRM systems, and general business software.
  • Experience in customer service or admin roles.
  • Ability to multitask and work in a fast-paced environment.
  • Typing speed : 60+ WPM.
  • Some college preferred (AA or Bachelor’s).
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    Client Service Coordinator • Pleasant Hill, CA, US

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