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Business Office Manager (BOM) Assistant
Business Office Manager (BOM) AssistantStillwater Post Acute • El Cajon, CA, United States
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Business Office Manager (BOM) Assistant

Business Office Manager (BOM) Assistant

Stillwater Post Acute • El Cajon, CA, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
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Business Office Manager (BOM) Assistant

Schedule : Full-Time

Reports To : Business Office Manager (BOM)

Overview :

Stillwater Post-Acute is looking for a reliable and detail-oriented Assistant Business Office Manager to support the financial and administrative operations of the business office. This role plays a key part in maintaining accurate billing, timely collections, and compliance with healthcare regulations.

Skilled Nursing Facility (SNF) experience is required as the position involves direct handling of Medi-Cal applications, health plan billing, and resident payment coordination.

You will work closely with the Business Office Manager and collaborate with other departments to ensure smooth operations and excellent service for residents and their families.

Key Responsibilities

Billing and Financial Functions

  • Assist in all aspects of billing for Medicare, Medi-Cal, private pay, and managed care plans
  • Process Medi-Cal applications including meeting with new residents or families and submitting applications to the local Medi-Cal office
  • Collect co-pays and Share of Cost from residents or their responsible parties
  • Bill health plans and assist in resolving claim denials and payment discrepancies
  • Post ancillary charges and prepare private statements
  • Participate in the Triple Check process for Medicare and managed care billing
  • Work with social services to complete Medi-Cal redeterminations and required documentation

Administrative and Recordkeeping

  • Support the admission process and ensure payer source verification
  • Maintain accurate census records and resident information systems
  • File clinical and business documents on a daily basis
  • Monitor discharge records and follow up on incomplete documentation
  • Maintain confidentiality and security of both paper and electronic records
  • Ensure HIPAA and regulatory compliance in document handling
  • Communication and Coordination

  • Communicate with residents, families, insurance providers, billing companies, and healthcare vendors
  • Coordinate with clinical teams to verify documentation and support accurate billing
  • Contact physicians or departments for missing signatures or forms
  • Generate facility reports including census updates and monthly statistics
  • Team and Office Support

  • Attend and participate in daily stand-up meetings, QAPI or QA reviews, and administrative huddles
  • Support the Business Office Manager in day-to-day office operations and staff training as needed
  • Required Qualifications

  • High school diploma or equivalent
  • Experience working in a Skilled Nursing Facility (SNF)
  • Understanding of Medi-Cal, Medicare, and private insurance billing processes
  • Experience in collecting co-pays and Share of Cost
  • Strong organizational and multitasking abilities
  • Proficiency in billing software and electronic health records
  • Excellent communication and customer service skills
  • Preferred Qualifications

  • Knowledge of HIPAA and healthcare regulations
  • Familiarity with revenue cycle management and claims processing
  • Experience generating financial or statistical reports
  • Why Join Stillwater Post-Acute

    At Stillwater, we're committed to providing high-quality care to our residents while supporting the dedicated team behind the scenes. As an Assistant Business Office Manager, you'll play a key role in helping the facility operate efficiently and compassionately.

    Apply today and help make a difference at Stillwater Post-Acute!

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    Assistant Office Manager • El Cajon, CA, United States

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